Windows 10: Exception code: 0xc0000005 explorer.exe crashes

  1.    27 Sep 2017 #1

    Exception code: 0xc0000005 explorer.exe crashes

    Hello! I had a bunch of Explorer windows open when they all closed, the task bar cleared out and repopulated again, and peeking at the Application Log I see

    Faulting application name: Explorer.EXE, version: 10.0.14393.1198, time stamp: 0x590281fa
    Faulting module name: KERNEL32.DLL, version: 10.0.14393.1198, time stamp: 0x59028368
    Exception code: 0xc0000005
    Fault offset: 0x000000000001345d
    Faulting process id: 0x1360
    Faulting application start time: 0x01d32a97633caf3d
    Faulting application path: C:\Windows\Explorer.EXE
    Faulting module path: C:\Windows\System32\KERNEL32.DLL
    Report Id: 4de15fd9-c759-421a-9553-c5a4ecba81ae
    Faulting package full name:
    Faulting package-relative application ID:

    And, as it wouldn't hurt, I ran a cmd shell as admin and ran sfc /scannow , the results are...

    C:\Windows\system32>sfc /scannow
    Beginning system scan.
    This process will take some time.
    Beginning verification phase of system scan.
    Verification 100% complete.Windows Resource Protection did not find any integrity violations.

    So... Anyone might know what is causing these mini crashes? Thanks!
      My ComputerSystem Spec

  2. Posts : 13,615
    Windows 10 (Pro and Insider Pro)
       27 Sep 2017 #2

    Running any extra context menu entries? (nvidia, 7zip?)
      My ComputerSystem Spec

  3.    27 Sep 2017 #3

    Umm, WinRar and VLC by the looks of it.
      My ComputerSystem Spec

  4. Posts : 35,450
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       27 Sep 2017 #4

    llloyd4 said: View Post
    Umm, WinRar and VLC by the looks of it.
    That happened to me this morning on the Insider build. Ran 7-zip and Explorer crashed. I ran 2 (right-click>extract to) quickly back-to-back. Crashed on second one. Never repeated.
      My ComputersSystem Spec

  5.    27 Sep 2017 #5

    Error 5's are access related errors - very common (in some instances as in our activation thread it occurs with file permissions corruption)
    -- but in this instance, I guess a process couldn't access some memory allocation and fell over.

    Explorer recovered and should continue as before, unless there is a hardware fault causing it.
      My ComputerSystem Spec

  6. Posts : 9
    Windows 7 Ultimate
       28 Sep 2017 #6

    Try these first:

    1. Open a command window and type "chkdsk c: /f /v /r" (without quotes) then hit <enter>. Answer the resulting message with a Y, then reboot. This'll take a while.

    2. Download memtest86 ( ), burn it to CD, boot it and run at least 3 complete cycles on each stick of RAM individually in each slot followed by pairs, alternating slots between tests (gonna take a LONG while).
      My ComputerSystem Spec


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