Windows 10 does not boot after forced shutdown

I ran boot time RAM test that passed.
P_20170929_181621.jpg - Google Drive

Looks like no issues with the RAM.
However, hard disk diagnostics failed.
P_20170929_182025.jpg - Google Drive

I created a boot disk with memtest86+, but even after selecting it, it never starts any tests. Its stuck in this screen. See screenshot.
P_20170930_140454.jpg - Google Drive

See if any of these methods enable you to boot using Memtest86+ version 5.01


Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials: Boot from USB Drive on Windows 10 PC Windows 10 Installation Upgrade Tutorials


Note
If you have fast boot or ultra fast boot enabled in your UEFI firmware settings, then you will need to temporarily disable fast boot or ultra fast boot to be able to boot from a USB.


How to Enable Fast Boot or Ultra Fast Boot in UEFI Firmware Settings for Windows: Enable or Disable Fast Boot in UEFI Firmware Settings for Windows Windows 10 Performance Maintenance Tutorials


1. Try another USB stick
2. Try all USB ports (2.0 and 3.0)
3. Maybe when using UEFI Bios u have temporarly switch to Legacy in BIOS settings
4. Turn off temporarily fast boot, secure boot, CSM if enabled

This was the method that was recently used in another computer (Asus) the had boot issues:


ASUS G551JW-----Press F2 to bios menu (ESC to boot menu)
1. I disabled the fast boot
2. I diasbled the secure boot control to get into CSM
3. I enabled the CSM and F10 to save and exit
4. Press F2 and in the boot menu we will find 4 options:
a) 2 for UEFI: boot manager, UEFI Flash disk
b) 2 for bios: boot manager, flash disk
5. Select the bios flash disk which will be the last option(fourth) and set it as primary boot device.
6. Press F10 to save and exit and wait for the memtest86+ to run.



this is an additional method for recovery and drive testing:
Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums

I was finally able to run Memtest86+. The tool was part of a ubuntu 16.04 live dvd it had got. After 8 passes i received a single error message. It was received during the 1st pass itself. Screenshot below.
P_20171001_214638.jpg - Google Drive

I guess the RAM is fine. Issue is with the hard drive.... any inputs on how to take backup from the failing drive?

The computer has 8 GB RAM.
How many RAM modules are there?
If there are 2 or more RAM modules please remove all RAM modules except 1 and perform Memtest86+ version 5.01 for 8 or more passes on each RAM module.
Please use a camera or smart phone camera to take pictures and post the images into the thread.

There were multiple tests that have reported problems with the drive.
To back up the files on the drive you can perform the Kyhi method or place the drive into a hard drive enclosure and transfer the files.
Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums
Hard drive enclosures are inexpensive.

Please post details into the thread on all of the steps that you made to get memtest86+ version 5.01 to boot after having boot problems.

I have put the failing hard disk on a hard disk enclosure and connected it to a different system. On Windows system it takes a very long time to load and after sometime hardware stops responding. On Ubuntu after manually mounting partitions of the disk I was able to start copy of data. However, the copy was very slow and again disk stopped responding abruptly.

Please let me know how I can recover the data...

Just 1 error is malfunctioning RAM. So each RAM module needs to be tested 1 module at a time in the same DIMM to see which module is malfunctioning. If the RAM modules pass when tested 1 at a time after failing when tested together the DIMM / Motherboard needs to be tested by moving 1 RAM module to another DIMM and repeating the Memtest86+ version 5.01 for 8 or more passes.

For each memtest86+ version 5.01 test please use a camera or smart phone camera to take pictures and post images into the thread.

What happened with the Kyhi method?

Urk... I hope is just the sticks (more likely), having those errors with RAM sucks...
By now, unless you really need it, I just would call that disk a goner, your HDD is dead, just like one WD Blue I had years ago. The reason why all the bootable media for reinstalling windows failed.

Just to add to the valuable help of @zbook, did you have recent power peaks or current problems lately or when your system hanged? Because the problems you are having sound to me like your MoBo got an electric shock and caused many issues... and that probably fried your HDD and caused a problem with your RAM (if not being the RAM slot damaged itself).

Cya!

zbook said:

What happened with the Kyhi method?

Well, now the hard disk is not getting detected on Windows 10. I ran 'diskpart' and it was not able to detect the hard disk either when I ran 'list volume'.

Btw, I have got a new hard disk and re-installed Windows 10 from the recovery disk. My laptop is functional again, but I really need to get the data from the old hard drive.