1.    24 Sep 2017 #1
    Join Date : Sep 2017
    Posts : 15
    Windows 10

    Can't delete file in file explorer


    I have a memory card in my phone that allows me to move large picture files to my laptop. Once in file explorer, it only allows me to copy and paste the files onto my laptop. The "cut" and "delete" options are grayed out.

    This memory card is quickly filling up b/c I am unable to delete any files. HELP
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  2.    24 Sep 2017 #2
    Join Date : Aug 2014
    Forever West
    Posts : 3,921
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    Isn't there some sort of file management app in the phone to allow that? If not and you have the MicroSDXC memory card in it [my wife does] pull the card and use the standard USB adapter that came with it to read in the computer. Most newer Desktops and Notebooks have a built-in reader or get a $20 one at Wal*Mart.
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  3.    24 Sep 2017 #3
    Join Date : Oct 2014
    Arnold, MD
    Posts : 28,934
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)

    Quote Originally Posted by mroy99 View Post
    I have a memory card in my phone that allows me to move large picture files to my laptop. Once in file explorer, it only allows me to copy and paste the files onto my laptop. The "cut" and "delete" options are grayed out.

    This memory card is quickly filling up b/c I am unable to delete any files. HELP
    You need to use the phone functions to actually delete the files. When you copy/past from phone to PC, it's actually doing a mini-conversion from the phone format to PC format (NTFS). You can copy from PC to Phone, also. Again it will do a format conversion. You can't use a PC Windows function to delete on the phone, without special software. If your phone is Android, try the Android app ES File Explorer or go thru the Gallery and delete from The SD card.
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  4.    24 Sep 2017 #4
    Join Date : Sep 2017
    Posts : 15
    Windows 10
    Thread Starter

    I should have said that I used this memory card on my last laptop with Windows 7 with no problems. I was able to cut and delete any file loaded on the memory card.

    Not sure if this is a glitch in Win 10 but I'll just start deleting these files on my phone once I've copied them. Just adds an extra step. Thanks for the feedback!
      My ComputerSystem Spec
  5.    25 Sep 2017 #5
    Join Date : Dec 2015
    Posts : 5,839
    Windows10

    Quote Originally Posted by mroy99 View Post
    I should have said that I used this memory card on my last laptop with Windows 7 with no problems. I was able to cut and delete any file loaded on the memory card.

    Not sure if this is a glitch in Win 10 but I'll just start deleting these files on my phone once I've copied them. Just adds an extra step. Thanks for the feedback!
    I use file explorer to cut, paste, delete files from my mobile all the time.

    I do not see why it is not working unless it is some sort of weird permissions issue?
      My ComputerSystem Spec
  6.    25 Sep 2017 #6
    Join Date : Dec 2016
    Posts : 155
    Win 10 rs1 - build 14393.1794

    The folders could be set as Read-only on the card, try this:

    Click image for larger version. 

Name:	Ashampoo_Snap_2017.09.25_13h17m35s_002_.png 
Views:	1 
Size:	118.2 KB 
ID:	154928

    You must do this to each folder/item you want to delete on the memory card!

    After the "Read-only" attributes are cleared and you have applied it, click'd OK a.s.o. try to delete the files.
      My ComputerSystem Spec
  7.    25 Sep 2017 #7
    Join Date : Sep 2017
    Posts : 15
    Windows 10
    Thread Starter

    You maybe onto something but here's the error msg I get. Remember this is the same phone I used when I transfered files to my win 7 laptop. There must be something going on in my settings in Win 10.

    When I snip photos on twitter and try to send them in an email, I get the same message about "write protected." I've been doing this for years but this is a new error message since I started using win 10 a couple of weeks ago.
    Attached Thumbnails Attached Thumbnails 111222111.JPG  
      My ComputerSystem Spec

 


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