1.    23 Sep 2017 #1
    Join Date : Nov 2015
    Posts : 7
    Windows 10

    Repeat Booting


    Hello. I need help on a Toshiba laptop which keeps on repeat booting over and over and over again. I tried to do a Safe Mode by using the SHIFT + Power Button but did nothing. This happen after I just did an update for windows.

    Here are some screen shots of my issue:

    Click image for larger version. 

Name:	IMG_0082.JPG 
Views:	4 
Size:	1.63 MB 
ID:	154716Click image for larger version. 

Name:	IMG_0083.JPG 
Views:	4 
Size:	1.62 MB 
ID:	154717Click image for larger version. 

Name:	IMG_0085.JPG 
Views:	4 
Size:	1.62 MB 
ID:	154718


    I don't want to re-install windows unless there is no other way. It seems like it's trying to start windows but it keep repeating the 3 steps or pictures above.

    Any help would be greatly appreciated!!
      My ComputerSystem Spec
  2.    23 Sep 2017 #2
    Join Date : May 2014
    Cross Plains, WI
    Posts : 315
    Windows 10 Pro x64

    It would appear that your boot manager on your Windows drive was corrupted. If you have access to another computer, download the Media Creation Tool (linked in my sig) and create an installation USB or DVD. Once you have done that, follow this guide:

    Repair EFI Bootloader

    This is on the Dell website, but should work regardless of PC make as it is dealing with Windows directly and not a specific machine.
      My ComputersSystem Spec
  3.    23 Sep 2017 #3
    Join Date : Nov 2015
    Posts : 7
    Windows 10
    Thread Starter

    Thanks!

    I will give this a try and get back if there are more questions.
      My ComputerSystem Spec
  4.    23 Sep 2017 #4
    Join Date : Nov 2015
    Posts : 7
    Windows 10
    Thread Starter

    Quote Originally Posted by ArazelEternal View Post
    It would appear that your boot manager on your Windows drive was corrupted. If you have access to another computer, download the Media Creation Tool (linked in my sig) and create an installation USB or DVD. Once you have done that, follow this guide:

    Repair EFI Bootloader

    This is on the Dell website, but should work regardless of PC make as it is dealing with Windows directly and not a specific machine.

    It's not working. Am I suppose to install the MediaCreationTool.exe in the USB flash drive BEFORE I put it in the not working laptop?

    When I put the USB with the MediaCreationTool.exe, it did nothing. It is still doing the repeat booting again and again and again. Also, how am I suppose to make the laptop boot on the USB flash drive when I can not see any settings?

    Again, am I suppose to install the MediaCreationTool.exe within the USB flash drive first?

    Thanks!
      My ComputerSystem Spec
  5.    23 Sep 2017 #5
    Join Date : May 2014
    Cross Plains, WI
    Posts : 315
    Windows 10 Pro x64

    Quote Originally Posted by Landia View Post
    It's not working. Am I suppose to install the MediaCreationTool.exe in the USB flash drive BEFORE I put it in the not working laptop?

    When I put the USB with the MediaCreationTool.exe, it did nothing. It is still doing the repeat booting again and again and again. Also, how am I suppose to make the laptop boot on the USB flash drive when I can not see any settings?

    Again, am I suppose to install the MediaCreationTool.exe within the USB flash drive first?

    Thanks!
    No. If you would have read the info on the website, it should have told you how to use it. You download the tool and run the tool. The tool will guide you through the process of creating a installation USB or DVD.
      My ComputersSystem Spec
  6.    23 Sep 2017 #6
    Join Date : Nov 2015
    Posts : 7
    Windows 10
    Thread Starter

    Quote Originally Posted by ArazelEternal View Post
    No. If you would have read the info on the website, it should have told you how to use it. You download the tool and run the tool. The tool will guide you through the process of creating a installation USB or DVD.

    ok, I see. I have to run the tool MediaCreationTool.exe on the working computer.
      My ComputerSystem Spec
  7.    23 Sep 2017 #7
    Join Date : Nov 2015
    Posts : 7
    Windows 10
    Thread Starter

    Quote Originally Posted by ArazelEternal View Post
    No. If you would have read the info on the website, it should have told you how to use it. You download the tool and run the tool. The tool will guide you through the process of creating a installation USB or DVD.
    Wait a minute, will this method delete all of my personal files? Will this tool re-install a fresh Windows 10? If it will totally delete all of my personal files on my laptop, I will have to see if there is another way to restore Windows 10 on the repeat booting laptop.

    Thanks!
      My ComputerSystem Spec
  8.    23 Sep 2017 #8
    Join Date : May 2014
    Cross Plains, WI
    Posts : 315
    Windows 10 Pro x64

    No, it wont. Not unless you do an actual reinstall of Windows. Having a Windows setup drive also allows you to make repairs described in that article I linked you to.
      My ComputersSystem Spec
  9.    24 Sep 2017 #9
    Join Date : Nov 2015
    Posts : 7
    Windows 10
    Thread Starter

    Quote Originally Posted by ArazelEternal View Post
    No, it wont. Not unless you do an actual reinstall of Windows. Having a Windows setup drive also allows you to make repairs described in that article I linked you to.


    ok, the installation gave me an error message from using the working computer:

    Click image for larger version. 

Name:	Windows10.jpg 
Views:	4 
Size:	42.5 KB 
ID:	154820

    If I am suppose to install it on the effected laptop, I do not now how since it is repeating the booting screen. I can try again today. But it took almost 10 hours to install it and it failed at the end.
      My ComputerSystem Spec

 


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