1.    21 Sep 2017 #1
    Join Date : Sep 2017
    Posts : 10
    Windows 10

    Screen won't show in Normal Mode


    Hi, I've been having this same problem since last Monday, September 18th and it triggered as it follows:
    1. I was watching random videos in youtube on full-screen while a Malwarebytes Full Scan for malware ran in the background, as well as Blender with a file open, which I was editting constantly while I watched the vids.
    2. I got called for dinner and pressed space bar and escape, to pause and quit the full-screen mode, as it has caused a lot of glitches with the screensaver since forever.
    3. The screen froze and then went completely black, still emitting the light of a powered-on screen, not reacting to anything.
    4. I waited for about five minutes before forcing a power off by holding the button in my CPU. Then powered it back on.
    5. Introduced the BIOS password to access the OS.
    6. Windows 10 logo showed and then the screen went black again.
    7. I forced a system crash to get the blue "Your system didn't start well" screen. Then headed to Startup options.
    8. Restarted and chose "Safe mode with web access".
    9. The log in screen did show up.
    10. tried again with the "Normal Mode", or a normal startup, just to be greeted with the same black screen.
    11. I then noticed the red HDD LED light stopped blinking whenever that happened, and my mouse dc'd, only when running in normal startup.

    Starting from step 5, this has been my cycle all the while since it started, and it is driving me bonkers. I have tried logging in blindly, waiting like 2 minutes for it to be 100% started up, and switching the projection mode, I tried unplugging everything until the computer showed the screen up, but both to no use.
    I tried restablishing a safety copy, just to be greeted with some bullshit of the last copy being made that next Tuesday, and then, on Wednesday, to be greeted with a safety copy from the same Wednesday, made when the PC was completely shutted down. ( aka 01:49:30 AM). In both cases, it showed as if there were no other safes.
    I also tried the sfc -SCANNOW command in System32, or admin, command prompt., but it doesn't kick in any .txt file and claims it couldn't detect an error.
    Could someone please help me understand the origin of this issue, and how to fix it if possible? As for the time this is getting posted, I am making a backup of specific folders into Google Drive, to then reboot the PC and all of its contents into a clean install of windows. But I will not do it until I know it is the only option.

    Just for the record, I am listing below some of the specifications of my pc, according to dxdiag, which I hope help in any way:
    • OS: Windows 10 Pro 32-bit, Compilation 10586
    • Language:Spanish
    • System Manufacturer and model: "System Manufacturer" and "System Product Name"
    • BIOS Date: 04/28/2012 15:31:11 Ver. 3.05
    • Processor:Intel Core i3-2100 CPU @ 3.10 GHz (2 CPUs), ~3.1 GHz
    • Memory:4096 RAM
    • Pagefile:2771MB Used, 3071MB available
    • DirectX Version:12

    If you need any other information, just let me know, and I'll try to reply as soon and accurately as possible.
    Thanks in advance, and have a good morning/day/night.

    PS: The OS is 32-Bit, as listed above, but the processor is 64-Bit. Perks of building your own pc, I guess.
      My ComputerSystem Spec
  2.    22 Sep 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,070
    Win 10 Pro (1703)

    Windows 10 10586 (1511) came out in 2015. We're a couple of major builds on from that now.

    I'm wondering whether you've chosen to disable Windows update - or is your apparently rather old PC (looking at the BIOS date) somehow not compatible with later builds?

    Particularly as it's an older PC with possibly an relatively old disk drive, please download Kyhi's boot disk, available from the top of the Software and Apps section here, create a bootable medium, boot your PC from it, run HD Tune (Health and Error Scan) to check your HDD (is it a hard disk?).

    Please post a screenshot of the results
    To post a screenshot please use the Insert Image icon above your post to the left of the video icon. Thanks..

    If your disk is ok, now check your file system:

    From an admin command or powershell prompt
    [Windows key + X, click command prompt (admin)]
    chkdsk C: /F
    Your PC will need to restart.
    Post back the result, which you can get after a restart as follows:
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Performance Maintenance Tutorials
    or
    How to read Event Viewer log for Chkdsk in Windows 10 [Tip] | Reviews, news, tips, and tricks | dotTechdotTech
    or
    How do I see the results of a CHKDSK that ran on boot? - Ask Leo!
    Make sure the result is clear or fixed- else do not proceed.


    I tried restablishing a safety copy, just to be greeted with ........ the last copy being made that next Tuesday, and then, on Wednesday, to be greeted with a safety copy from the same Wednesday, made when the PC was completely shutted down. ( aka 01:49:30 AM). In both cases, it showed as if there were no other safes.
    Sorry, don't understand that. Are you perhaps referring to System Restore?
      My ComputerSystem Spec
  3.    22 Sep 2017 #3
    Join Date : Sep 2017
    Posts : 10
    Windows 10
    Thread Starter

    Quote Originally Posted by dalchina View Post
    Sorry, don't understand that. Are you perhaps referring to System Restore?
    Oh, yeah, that's right, I couldn't recall its name. Editing that to clarify. Thanks. I'll do as I'm told
    Quote Originally Posted by dalchina View Post
    is your apparently rather old PC (looking at the BIOS date) somehow not compatible with later builds?


    That's accurate

    Quote Originally Posted by dalchina View Post
    is it a hard disk?


    Yes


    Quote Originally Posted by dalchina View Post
    create a bootable medium, boot your PC from it,


    could you possibly be more specific on that, please?
    Last edited by SLENDER RISING; 22 Sep 2017 at 15:57. Reason: Didn't answer questions a helper asked about my system that I didn't mention
      My ComputerSystem Spec
  4.    23 Sep 2017 #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,070
    Win 10 Pro (1703)

    bootable disk:
    - could be flash drive, an external USB HDD, a CD, a DVD - whatever suits you and whatever's handy.
    I used 'medium' as a general term hopefully to save typing.

    Google can help:
    Click image for larger version. 

Name:	1.jpg 
Views:	4 
Size:	122.9 KB 
ID:	154603

    Some people us e a program called Rufus to do it, but here's a recommendation from a forum member:
    Creating a bootable USB drive.

    with thanks to @NavyLCDR
    To reliably make a bootable USB flash drive from an ISO file, do this:

    Plug the drive into a USB port of a functioning Windows PC.

    Open a command prompt.
    Run diskpart.

    Once diskpart is running, enter the following commands in sequence:

    list disk
    select disk #
    - replace # with the actual disk number of the USB flash drive
    clean
    - this will erase the selected drive, make sure it is the USB flash drive!
    create part pri
    format fs=fat32 quick
    active
    exit
    exit

    Then mount your ISO file.
    (By default you can simply right click the iso file, and click Mount. However, Mount will not be available if iso files have been associated with a different program).

    Copy all the files and folders from the mounted ISO file to the USB flash drive.

    (If stuck you can open the iso with 7-zip, a free program).

    Discussion here:
    Reinstall Windows 10 from DVD but no DVD drive
    - includes content of flash drive.
      My ComputerSystem Spec
  5.    24 Sep 2017 #5
    Join Date : Sep 2017
    Posts : 10
    Windows 10
    Thread Starter

    Quote Originally Posted by dalchina View Post
    By default you can simply right click the iso file, and click Mount. However, Mount will not be available if iso files have been associated with a different program.

    Copy all the files and folders from the mounted ISO file to the USB flash drive.
    Currently, .iso are associated to UltraISO, what could I do in this given case? Same proc?
    thanks in advance, will do this far for now
      My ComputerSystem Spec
  6.    24 Sep 2017 #6
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,070
    Win 10 Pro (1703)

    Does UltraISO provide a means of mounting ISOs? I.e. your using a 3rd party tool means mount via file explorer has been replaced.
      My ComputerSystem Spec

 


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