Windows 10: Explorer.exe crash when right click->New

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  1.    25 Sep 2017 #11

    I reinstalled office 2016, and changed docx file association, and it still crashes on "new"
    But I really don't see the relation between file association (which program opens a type of file) and the list of file type in the new shell menu
      My ComputerSystem Spec

  2.    25 Sep 2017 #12

    Imagine a new Win 10 installation. It knows nothing about docx. To have the ability to either
    a. Open a file of type docx
    b. Create a new 'docx' file

    - something must have put those there.

    If you have a file association created you may also have the ability to create a new file of that type.
    If you don't, you won't.

    Does that help?
      My ComputerSystem Spec

  3.    25 Sep 2017 #13

    I agree, but the problem is not with the file association, it is with the new context menu containing docx.
    Docx is associated with office 2016, that's why I removed it. It removed the file association but not the docx from "new" menu
      My ComputerSystem Spec

  4.    25 Sep 2017 #14

    Click image for larger version. 

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    Here's an example of a New entry for doc (docx will be similar).

    You could try deleting that from the registry if you've not already done so.

    Right click enhancer also offers a New menu editor which can add and delete entries.
    Click image for larger version. 

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      My ComputerSystem Spec

  5.    25 Sep 2017 #15

    This ShellNew entry is not here (maybe deleted by new menu editor, when I tried it). I tried adding it again with no difference.

    But the key which trigger the bug is not this one, it's : HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Discardable\PostSetup\ShellNew \Classes
      My ComputerSystem Spec

  6.    25 Sep 2017 #16

    Mine looks like this: (can't show it all)
    Click image for larger version. 

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      My ComputerSystem Spec

  7.    25 Sep 2017 #17

    mine is the same, except docx is capital. As I said earlier, I can change it to minus docx, it works one time but gets overwritten by system.
      My ComputerSystem Spec

  8.    25 Sep 2017 #18

    Explorer.exe crash on context menu - Microsoft Community

    - I'm wondering if you posted this- seems identical
      My ComputerSystem Spec

  9.    25 Sep 2017 #19

    You could try capturing events with Sysinternals Procmon (free from MS). Since you are looking for a =n event related to a specific registry key related to a specific action, you have a fair chance of seeing what's changing that key.

    By default it captures EVERYTHING but you can
    a. filter the list
    b. search the capture
      My ComputerSystem Spec

  10.    25 Sep 2017 #20

    Can you try removing one item of this list, open the rignt click, new menu, and check if the item is still removed ?
      My ComputerSystem Spec


 
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