Page 1 of 2 12 LastLast
  1.    17 Sep 2017 #1
    Join Date : Sep 2017
    Posts : 24
    10

    Window starts then hangs at black screen


    On another window system. The window starts, but it hangs after the window logo with the little dots swirling in a circle. Then it boots to a black screen and just stops. No error code, nothing at all.

    I already tried to fix startup repair, sfc /scannow and dism. sfc /scannow says nothing is wrong.

    Please help!!!
      My ComputerSystem Spec
  2.    17 Sep 2017 #2
    Join Date : Apr 2016
    Manchester, U.K.
    Posts : 549
    Windows 10 Pro 64bit

    Do you have any USB devices connected - this includes wireless mouse &/or keyboard? If so remove them to see if boot continues.
    Can you access task manager? Do you have nVidia graphics? If you have nVidia graphics try uninstalling the drivers & see if you can reach the desktop.
      My ComputerSystem Spec
  3.    19 Sep 2017 #3
    Join Date : Sep 2017
    Posts : 24
    10
    Thread Starter

    No nvidia, just AMD Radeon.

    Tried removing usb and it did not work.

    Sigh. I think it time for a total reinstall of windows .
      My ComputerSystem Spec
  4.    19 Sep 2017 #4
    Join Date : Jul 2014
    Serbia
    Posts : 10,454
    W10 Insider + Linux

    Missing (damaged) some driver, can you BOOT to safe BOOT ?
      My ComputersSystem Spec
  5.    25 Sep 2017 #5
    Join Date : Sep 2017
    Posts : 24
    10
    Thread Starter

    Safe Boot by using USB window 8 software did not work.
      My ComputerSystem Spec
  6.    25 Sep 2017 #6
    Join Date : Jul 2014
    Serbia
    Posts : 10,454
    W10 Insider + Linux

    Quote Originally Posted by goldenstar View Post
    Safe Boot by using USB window 8 software did not work.
    Huh ? "Safe Boot by using USB window 8 software" why did you use W8 ? Just hold Shift while restarting and you'll get into safe mode.
      My ComputersSystem Spec
  7.    26 Sep 2017 #7
    Join Date : Sep 2017
    Posts : 24
    10
    Thread Starter

    Holding shift does not work.

    I was trying to use a boot disk to launch windows recovery. From there, select the option for safe mode. However, it looks like the option is missing.

    If i use a window Preinstalled environment is there a way to tell the computer to launch into safe mode?
      My ComputerSystem Spec
  8.    26 Sep 2017 #8
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,447
    Windows 10 IoT

    My fathers HP Laptop does that, only his will actually boot up if you wait long enough. His finally loads the logon screen after a bout 2 minutes. His only does this with Windows 10. With Windows 8.1, there is about a 5 second paus at that point. What I see is a blank screen with only the display backlight on. It's kind of grey. I never figured out what caused it. I suspect its a video driver issue as I think that's where it switches from the basic driver AMD APU to the Dedicated AMD GPU. He was in a hurry to get it back so I didn't have a whole lot of time to sort it out.
      My ComputerSystem Spec
  9.    26 Sep 2017 #9
    Join Date : Sep 2017
    Posts : 24
    10
    Thread Starter

    Mine doesn't go even after 1 minutes. It just a blank screen.

    So is there a setting i can set in windows Pre-installed environment to boot into safe mode?
      My ComputerSystem Spec
  10.    26 Sep 2017 #10
    Join Date : Apr 2017
    Posts : 8,847
    windows 10 professional version 1607 build 14393.969 64 bit

    When using a bootable windows 10 iso there are no startup options, just startup repair.
    The startup options are where the safe mode options are located.
    To get to the startup options you would need to be able to open the windows advanced troubleshooting options on the computer.

    There are multiple methods to open safe mode for the next boot:

    1) adminstrative command prompt type: shutdown /r /o /f /t 00
    2) holding the shift key and clicking the windows icon > power > restart
    3) msconfig > boot > safe boot (multiple options)

    If you can open the computer's windows advanced troubleshooting menu > click on startup settngs > restart > for safe mode choose any of these options with the corresponding #
    #4 safe mode
    #5 safe mode with networking
    #6 safe mode with command prompt



    See this link for additional options:
    Installation Upgrade Add Safe Mode to Boot Options in Windows 10 - Windows 10 Forums



    Please update the system specs in "My Computer"

    How To Fill Out Your System Specs Windows 10 Forums Specs - Fill in at Ten Forums: Windows 10 Forums the left corner below in your post you find 'My System Specs'. After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.System Info - See Your System Specs - Windows 7 Help Forums

    Please include information on PSU, cooler, case, peripherals, and anything attached to the computer by wireless or wired (mouse, keyboard, joystick, printer, headset, xbox, etc.)

    Also post the Windows version and build.
      My ComputerSystem Spec

 
Page 1 of 2 12 LastLast


Similar Threads
Thread Forum
Every Profile Hangs At Black Screen After Creator's Update
Hey guys I just got done installing the Creator's Update and whenever I log in to any profile it just hangs at a black screen with a dialog saying "Preparing to delete from Programs" along with "Discovered 0 items (0 bytes...). It's done it on both...
User Accounts and Family Safety
Window turns black when moved from one screen to another
I've just installed Windows 10 and have been having quite a few problems. I've resolved most of them however can't work out why some programs will start up fine but when I try to drag them to my third monitor, they the window goes black. When I...
Graphic Cards
Stability issues, random hangs (black or white screen), some dmp files
I've been experiencing some significant stability issues with my PC for a couple of months now. The problems often don't result in BSODs (maybe once or twice?) but rather things like: The screen(s) flash and then go full white and the system...
BSOD Crashes and Debugging
Solved Startup and Window screen getting black taskbar also
When i am accessing taskbar and startup and open my computer top and sides its showing as black . attached the images for reference
Customization
Windows 10 hangs in a black screen almost every starts.
After installed windows 10 in my machine, almost every time i start than, before the Welcome Screen my windows hangs in a black screen for 20-30 seconds, with the CPU and SSD doing nothing. This happens most when I start the PC, when I just restart...
Performance & Maintenance
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 17:35.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums