Win 10 keeps freezing

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  1. AndreTen's Avatar
    Posts : 23,368
    Windows 10 (Pro and Insider Pro)
       #21

    metrov,
    something is seriously wrong. Could be malware have damage your system, or even hardware error...

    Do you have any logs from Malwarebytes or Adwcleaner? Check in their folders (and in program - search for logs) and paste or attach them here...

    Do you have backups (your files: documents, videos etc.)? If you do, I would suggest clean install. Download ISO from MS, delete at least system partition and perform fresh install.

    Check for more info in Reliability monitor (Control panel /.. see picture), Click Start and start typing reliabilit...

    Win 10 keeps freezing-image.png
      My Computers


  2. Posts : 21
    Windows 10
    Thread Starter
       #22

    Malwarebytes report:Malwarebyteswww.malwarebytes.com-Log Details-Scan Date: 9/16/17Scan Time: 9:06 AMLog File: fd1357c0-9af8-11e7-9fec-0023542c8947.jsonAdministrator: Yes-Software Information-Version: 3.2.2.2029Components Version: 1.0.188Update Package Version: 1.0.2819License: Trial-System Information-OS: Windows 10 (Build 15063.608)CPU: x64File System: NTFSUser: VIDEOSTATION\Admin-Scan Summary-Scan Type: Threat ScanResult: CompletedObjects Scanned: 494769Threats Detected: 141Threats Quarantined: 141Time Elapsed: 16 min, 56 sec-Scan Options-Memory: EnabledStartup: EnabledFilesystem: EnabledArchives: EnabledRootkits: DisabledHeuristics: EnabledPUP: DetectPUM: Detect-Scan Details-Process: 0(No malicious items detected)Module: 0(No malicious items detected)Registry Key: 15PUP.Optional.InstallCore, HKU\S-1-5-21-700664885-4179080087-828145379-1000\SOFTWARE\csastats, Quarantined, [2], [260986],1.0.2819PUP.Optional.WinYahoo, HKU\S-1-5-21-700664885-4179080087-828145379-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{CF9448F9-70DD-41AA-8F49-1EBD678D8859}, Quarantined, [71], [182757],1.0.2819PUP.Optional.TweakBit, HKLM\SOFTWARE\WOW6432NODE\TweakBit, Quarantined, [1153], [349178],1.0.2819PUP.Optional.WinYahoo, HKU\S-1-5-21-700664885-4179080087-828145379-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{0633EE93-D776-472F-A0FF-E1416B8B2E3A}, Quarantined, [71], [182758],1.0.2819PUP.Optional.WinYahoo, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{0633EE93-D776-472F-A0FF-E1416B8B2E3A}, Quarantined, [71], [182758],1.0.2819PUP.Optional.WinYahoo, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}, Quarantined, [71], [182758],1.0.2819PUP.Optional.ProductSetup, HKU\S-1-5-21-700664885-4179080087-828145379-1000\SOFTWARE\PRODUCTSETUP, Quarantined, [14053], [242047],1.0.2819PUP.Optional.TweakBit, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\TWEAKBIT\FIXMYPC\Start FixMyPC automatic scanning, Quarantined, [1153], [261573],1.0.2819PUP.Optional.TweakBit, HKLM\SOFTWARE\WOW6432NODE\TWEAKBIT\ATPopups, Quarantined, [1153], [183459],1.0.2819PUP.Optional.TweakBit, HKLM\SOFTWARE\WOW6432NODE\TWEAKBIT\ATUpdaters, Quarantined, [1153], [244298],1.0.2819PUP.Optional.TweakBit, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{00B3F6D6-8F18-4FD2-ACA8-73B4250F0C76}, Quarantined, [1153], [261572],1.0.2819PUP.Optional.TweakBit, HKLM\SOFTWARE\WOW6432NODE\TWEAKBIT\Google Analytics Package, Quarantined, [1153], [244300],1.0.2819PUP.Optional.WinYahoo, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{84AAD347-AA4C-4664-9C5A-A29BEF808BFA}, Quarantined, [71], [308967],1.0.2819PUP.Optional.TweakBit, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\TweakBit, Quarantined, [1153], [340081],1.0.2819PUP.Optional.WinYahoo, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TREE\Yahoo! Powered nilod, Quarantined, [71], [308968],1.0.2819Registry Value: 6PUP.Optional.WinYahoo, HKU\S-1-5-21-700664885-4179080087-828145379-1000\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{CF9448F9-70DD-41AA-8F49-1EBD678D8859}|URL, Quarantined, [71], [182757],1.0.2819PUP.Optional.WinYahoo, HKLM\SOFTWARE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}|URL, Quarantined, [71], [182758],1.0.2819PUP.Optional.ProductSetup, HKU\S-1-5-21-700664885-4179080087-828145379-1000\SOFTWARE\PRODUCTSETUP|TB, Quarantined, [14053], [242047],1.0.2819PUP.Optional.TweakBit, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{00B3F6D6-8F18-4FD2-ACA8-73B4250F0C76}|PATH, Quarantined, [1153], [261572],1.0.2819PUP.Optional.WinYahoo, HKLM\SOFTWARE\WOW6432NODE\MICROSOFT\INTERNET EXPLORER\SEARCHSCOPES\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}|URL, Quarantined, [71], [182758],1.0.2819PUP.Optional.WinYahoo, HKLM\SOFTWARE\MICROSOFT\WINDOWS NT\CURRENTVERSION\SCHEDULE\TASKCACHE\TASKS\{84AAD347-AA4C-4664-9C5A-A29BEF808BFA}|PATH, Quarantined, [71], [308967],1.0.2819Registry Data: 0(No malicious items detected)Data Stream: 0(No malicious items detected)Folder: 23PUP.Optional.WinYahoo.Generic, C:\PROGRAMDATA\{674DA22E-ED0F-28E8-6BC9-B6AAF18B3D64}, Quarantined, [1187], [343986],1.0.2819PUP.Optional.TweakBit, C:\WINDOWS\SYSTEM32\TASKS\TWEAKBIT\FIXMYPC, Quarantined, [1153], [331799],1.0.2819PUP.Optional.TweakBit, C:\PROGRAM FILES (X86)\TWEAKBIT, Quarantined, [1153], [349169],1.0.2819PUP.Optional.TweakBit, C:\ProgramData\TweakBit\PCCleaner\1.x\Logs, Quarantined, [1153], [349170],1.0.2819PUP.Optional.TweakBit, C:\ProgramData\TweakBit\FixMyPC\1.x\Logs, Quarantined, [1153], [349170],1.0.2819PUP.Optional.TweakBit, C:\ProgramData\TweakBit\PCCleaner\1.x, Quarantined, [1153], [349170],1.0.2819PUP.Optional.TweakBit, C:\ProgramData\TweakBit\FixMyPC\1.x, Quarantined, [1153], [349170],1.0.2819PUP.Optional.TweakBit, C:\ProgramData\TweakBit\PCCleaner, Quarantined, [1153], [349170],1.0.2819PUP.Optional.TweakBit, C:\ProgramData\TweakBit\FixMyPC, Quarantined, [1153], [349170],1.0.2819PUP.Optional.TweakBit, C:\PROGRAMDATA\TWEAKBIT, Quarantined, [1153], [349170],1.0.2819PUP.Optional.TweakBit, C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\TWEAKBIT, Quarantined, [1153], [349172],1.0.2819PUP.Optional.TweakBit, C:\WINDOWS\SYSTEM32\TASKS\TWEAKBIT, Quarantined, [1153], [349176],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\weather, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\icons, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\fonts, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\skin\icons, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\_metadata, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\vendor, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\skin, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\USERS\ADMIN\APPDATA\LOCAL\GOOGLE\CHROME\USER DATA\DEFAULT\EXTENSIONS\NAHHMPBCKPGDIDFNMFKFGIFLPJIJILCE, Quarantined, [520], [405070],1.0.2819File: 97PUP.Optional.WinYahoo, C:\PROGRAMDATA\MICROSOFT\WINDOWS\START MENU\PROGRAMS\HOWTOREMOVE.HTML.LNK, Quarantined, [71], [254335],1.0.2819PUP.Optional.TweakBit, C:\WINDOWS\SYSTEM32\TASKS\TWEAKBIT\FIXMYPC\Start FixMyPC automatic scanning, Quarantined, [1153], [261570],1.0.2819PUP.Optional.WinYahoo, C:\WINDOWS\SYSTEM32\TASKS\Yahoo! Powered nilod, Quarantined, [71], [308969],1.0.2819PUP.Optional.WinYahoo.Generic, C:\PROGRAMDATA\{674DA22E-ED0F-28E8-6BC9-B6AAF18B3D64}\fole, Quarantined, [1187], [343986],1.0.2819PUP.Optional.WinYahoo.Generic, C:\ProgramData\{674DA22E-ED0F-28E8-6BC9-B6AAF18B3D64}\forote, Quarantined, [1187], [343986],1.0.2819PUP.Optional.WinYahoo.Generic, C:\ProgramData\{674DA22E-ED0F-28E8-6BC9-B6AAF18B3D64}\hdat1, Quarantined, [1187], [343986],1.0.2819PUP.Optional.WinYahoo.Generic, C:\ProgramData\{674DA22E-ED0F-28E8-6BC9-B6AAF18B3D64}\hdat2, Quarantined, [1187], [343986],1.0.2819PUP.Optional.TweakBit, C:\ProgramData\TweakBit\FixMyPC\1.x\Logs\CheckSerialNumber.log, Quarantined, [1153], [349170],1.0.2819PUP.Optional.TweakBit, C:\ProgramData\TweakBit\FixMyPC\1.x\Logs\FixMyPC.log, Quarantined, [1153], [349170],1.0.2819PUP.Optional.TweakBit, C:\ProgramData\TweakBit\FixMyPC\1.x\Logs\FixMyPCLogic.log, Quarantined, [1153], [349170],1.0.2819PUP.Optional.TweakBit, C:\ProgramData\TweakBit\FixMyPC\1.x\StatDB.json, Quarantined, [1153], [349170],1.0.2819PUP.Optional.TweakBit, C:\ProgramData\TweakBit\FixMyPC\1.x\Unfixed.err, Quarantined, [1153], [349170],1.0.2819PUP.Optional.TweakBit, C:\ProgramData\TweakBit\PCCleaner\1.x\Logs\CheckSerialNumber.log, Quarantined, [1153], [349170],1.0.2819PUP.Optional.TweakBit, C:\ProgramData\TweakBit\PCCleaner\1.x\Logs\PCCleaner.log, Quarantined, [1153], [349170],1.0.2819PUP.Optional.TweakBit, C:\ProgramData\TweakBit\PCCleaner\1.x\Logs\PCCleanerLogic.log, Quarantined, [1153], [349170],1.0.2819PUP.Optional.TweakBit, C:\ProgramData\TweakBit\PCCleaner\1.x\StatDB.json, Quarantined, [1153], [349170],1.0.2819PUP.Optional.TweakBit, C:\ProgramData\TweakBit\PCCleaner\1.x\Unfixed.err, Quarantined, [1153], [349170],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\fonts\HelveticaNeue-Thin.otf, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\fonts\HelveticaNeueLT-Roman.woff, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\fonts\neue-bold.woff, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\fonts\neue.woff, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\icons\128.png, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\icons\16.png, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\icons\48.png, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\icons\close.png, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\icons\favicon.ic o, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\icons\trends.svg , Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\weather\01d.svg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\weather\01n.svg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\weather\02d.svg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\weather\02n.svg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\weather\03d.svg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\weather\03n.svg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\weather\04d.svg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\weather\04n.svg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\weather\09d.svg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\weather\09n.svg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\weather\10d.svg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\weather\10n.svg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\weather\11d.svg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\weather\11n.svg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\weather\13d.svg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\weather\13n.svg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\weather\50d.svg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\weather\50n.svg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\hero-bg.jpg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\bing.png, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\bing_large.png, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\bluesky-bg.jpg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\brush.png, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\bt.png, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\clock.png, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\cloud.png, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\cupcake-bg.jpg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\desk-bg.jpg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\doodle.png, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\down.png, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\eyeglass.png, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\google.png, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\google_large.png , Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\just-the-box-empty.png, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\just-the-box.png, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\mountain-bg.jpg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\pointer2.png, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\radio-selected.svg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\radio-unselected.svg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\sea-bg.jpg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\settings.png, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\star-unselected.svg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\star.svg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\toggle-off.svg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\toggle-on.svg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\transparent_img. png, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\yahoo.png, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\yahoo.svg, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\images\yahoo_large.png, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\content\bundle.v0.0.1.min.css, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\skin\icons\16.png, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\vendor\md5.min.js, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\vendor\react-dom.min.js, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\vendor\react-with-addons.min.js, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\vendor\underscore-min.js, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\_metadata\verified_contents.jso n, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\2bfc185be71f44cd73ac81511fc1f5a 5.woff, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\b495e340f4ef8924fea0284c1bf9e7a c.woff, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\background.html, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\background.v0.0.1.min.js, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\c5a5cbf4dbcaa7064f2bc77f52101ae c.otf, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\client.v0.0.1.min.js, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\common.js, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\e5d3501d500d07b0a1e952b0f8a81d7 8.woff, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\e_.json, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\index.html, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\manifest.json, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\popupTab2.html, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\popupTab2.js, Quarantined, [520], [405070],1.0.2819PUP.Optional.SearchManager, C:\Users\Admin\AppData\Local\Google\Chrome\User Data\Default\Extensions\nahhmpbckpgdidfnmfkfgiflpjijilce\10.1.2.53_0\responseConfig.json, Quarantined, [520], [405070],1.0.2819Physical Sector: 0(No malicious items detected)(end)

    SUPERAntiSpyware Scan Loghttp://www.superantispyware.comGenerated 09/17/2017 at 07:36 AMApplication Version : 6.0.1248Database Version : 13966Scan type : Complete ScanTotal Scan Time : 00:50:56Operating System InformationWindows 10 Home 64-bit (Build 10.00.15063)UAC On - Limited UserMemory items scanned : 1032Memory items detected : 0Registry items scanned : 52591Registry items detected : 0File items scanned : 50357File items detected : 17Adware.Tracking Cookie smartadserver.com/.csync [ C:\USERS\ADMIN\APPDATA\LOCAL\PACKAGES\MICROSOFT.MICROSOFTEDGE_8WEKYB3D8BBWE\AC\#!002\MICROSOFTEDGE\C OOKIES\1NN58YPI.COOKIE ] advertising.com/.ADMARK [ C:\USERS\ADMIN\APPDATA\LOCAL\PACKAGES\MICROSOFT.MICROSOFTEDGE_8WEKYB3D8BBWE\AC\#!002\MICROSOFTEDGE\C OOKIES\8W9805JK.COOKIE ] advertising.com/.CS1 [ C:\USERS\ADMIN\APPDATA\LOCAL\PACKAGES\MICROSOFT.MICROSOFTEDGE_8WEKYB3D8BBWE\AC\#!002\MICROSOFTEDGE\C OOKIES\8W9805JK.COOKIE ] advertising.com/.JEB2 [ C:\USERS\ADMIN\APPDATA\LOCAL\PACKAGES\MICROSOFT.MICROSOFTEDGE_8WEKYB3D8BBWE\AC\#!002\MICROSOFTEDGE\C OOKIES\8W9805JK.COOKIE ] advertising.com/.IDSYNC [ C:\USERS\ADMIN\APPDATA\LOCAL\PACKAGES\MICROSOFT.MICROSOFTEDGE_8WEKYB3D8BBWE\AC\#!002\MICROSOFTEDGE\C OOKIES\8W9805JK.COOKIE ] advertising.com/.APID [ C:\USERS\ADMIN\APPDATA\LOCAL\PACKAGES\MICROSOFT.MICROSOFTEDGE_8WEKYB3D8BBWE\AC\#!002\MICROSOFTEDGE\C OOKIES\8W9805JK.COOKIE ] taboola.com/.t_gid [ C:\USERS\ADMIN\APPDATA\LOCAL\PACKAGES\MICROSOFT.MICROSOFTEDGE_8WEKYB3D8BBWE\AC\#!002\MICROSOFTEDGE\C OOKIES\BNLC5N9V.COOKIE ] taboola.com/.stpt [ C:\USERS\ADMIN\APPDATA\LOCAL\PACKAGES\MICROSOFT.MICROSOFTEDGE_8WEKYB3D8BBWE\AC\#!002\MICROSOFTEDGE\C OOKIES\BNLC5N9V.COOKIE ] taboola.com/.t_vpub [ C:\USERS\ADMIN\APPDATA\LOCAL\PACKAGES\MICROSOFT.MICROSOFTEDGE_8WEKYB3D8BBWE\AC\#!002\MICROSOFTEDGE\C OOKIES\BNLC5N9V.COOKIE ] taboola.com/.taboola_usg [ C:\USERS\ADMIN\APPDATA\LOCAL\PACKAGES\MICROSOFT.MICROSOFTEDGE_8WEKYB3D8BBWE\AC\#!002\MICROSOFTEDGE\C OOKIES\BNLC5N9V.COOKIE ] scorecardresearch.com/.UID [ C:\USERS\ADMIN\APPDATA\LOCAL\PACKAGES\MICROSOFT.MICROSOFTEDGE_8WEKYB3D8BBWE\AC\#!002\MICROSOFTEDGE\C OOKIES\DXLXFBXD.COOKIE ] scorecardresearch.com/.UIDR [ C:\USERS\ADMIN\APPDATA\LOCAL\PACKAGES\MICROSOFT.MICROSOFTEDGE_8WEKYB3D8BBWE\AC\#!002\MICROSOFTEDGE\C OOKIES\DXLXFBXD.COOKIE ] trc.taboola.com/.taboola_upci [ C:\USERS\ADMIN\APPDATA\LOCAL\PACKAGES\MICROSOFT.MICROSOFTEDGE_8WEKYB3D8BBWE\AC\#!002\MICROSOFTEDGE\C OOKIES\N1U6H1KT.COOKIE ] adnxs.com/.anj [ C:\USERS\ADMIN\APPDATA\LOCAL\PACKAGES\MICROSOFT.MICROSOFTEDGE_8WEKYB3D8BBWE\AC\#!002\MICROSOFTEDGE\C OOKIES\OGY015IE.COOKIE ] adnxs.com/.icu [ C:\USERS\ADMIN\APPDATA\LOCAL\PACKAGES\MICROSOFT.MICROSOFTEDGE_8WEKYB3D8BBWE\AC\#!002\MICROSOFTEDGE\C OOKIES\OGY015IE.COOKIE ] adnxs.com/.sess [ C:\USERS\ADMIN\APPDATA\LOCAL\PACKAGES\MICROSOFT.MICROSOFTEDGE_8WEKYB3D8BBWE\AC\#!002\MICROSOFTEDGE\C OOKIES\OGY015IE.COOKIE ] adnxs.com/.uuid2 [ C:\USERS\ADMIN\APPDATA\LOCAL\PACKAGES\MICROSOFT.MICROSOFTEDGE_8WEKYB3D8BBWE\AC\#!002\MICROSOFTEDGE\C OOKIES\OGY015IE.COOKIE ]============ End of Log ============

    Win 10 keeps freezing-reliability.jpg

    Three reports as requested. I will perform clean install, but will look forward to your assessment of reports. Thank you SO much.
      My Computer

  3. AndreTen's Avatar
    Posts : 23,368
    Windows 10 (Pro and Insider Pro)
       #23

    Nothing extra (at first sight..) A lot of commercial (unwanted) programs.

    Reliability history is interesting. Just for the last three days? Did you check for any details about that errors (double click on them)?

    try to clean install (again backup, copy your files), so we can eliminate system as the source of your problems. If problems persist, it's probably motherboard.

    Edit: one more thing. In your previous post I've noticed one driver failure.. can you post detailes about that one?
      My Computers


  4. Posts : 21
    Windows 10
    Thread Starter
       #24

    AndreTen, can you please give me the line or more info on the driver failure details you're looking for? I'm not sure which info you mean. Thanks
      My Computer

  5. AndreTen's Avatar
    Posts : 23,368
    Windows 10 (Pro and Insider Pro)
       #25

    metrov said:
    AndreTen, can you please give me the line or more info on the driver failure details you're looking for? I'm not sure which info you mean. Thanks
    It's in your post, where was picture about problem reports. Open problem reports (under maintenance) and see, if you can get detailes about that failed driver install (which driver, and if it's installed later..)
      My Computers


  6. Posts : 21
    Windows 10
    Thread Starter
       #26

    1) Failed driver info no longer available on my machine. May have properly updated at this point. 2) After further research/testing, it appears the problem of copying slowing to a complete stall was being caused by corrupt files. I had large (several GB) .MTS video files on my C drive that had problems copying to other drives. I believe these files have been corrupted somehow. It turns out other large files, including video files, copy without issue. I will be on the lookout for further issues, but for now, I'm going to assume the issue was being caused by corrupt .MTS files. Thanks for all the help.
      My Computer

  7. AndreTen's Avatar
    Posts : 23,368
    Windows 10 (Pro and Insider Pro)
       #27

    metrov said:
    1) Failed driver info no longer available on my machine. May have properly updated at this point. 2) After further research/testing, it appears the problem of copying slowing to a complete stall was being caused by corrupt files. I had large (several GB) .MTS video files on my C drive that had problems copying to other drives. I believe these files have been corrupted somehow. It turns out other large files, including video files, copy without issue. I will be on the lookout for further issues, but for now, I'm going to assume the issue was being caused by corrupt .MTS files. Thanks for all the help.
    And don't forget all that unwanted files, registry entries, etc (not sure if I can call them malware) it was on your system. I would suggest performing Mawarebytes scans every few day for a week or two, and in case anything came up, report it here and we could help you to clean it up. Nobody really focused on that issue...

    Good luck :)
      My Computers


  8. Posts : 21
    Windows 10
    Thread Starter
       #28

    OK, sounds good. But I had Malwarebytes and SuperAntiVirus quarantine any threats, so what else needs to be done? Thanks
      My Computer

  9. AndreTen's Avatar
    Posts : 23,368
    Windows 10 (Pro and Insider Pro)
       #29

    metrov said:
    OK, sounds good. But I had Malwarebytes and SuperAntiVirus quarantine any threats, so what else needs to be done? Thanks
    If you run those programs regularly, not much. Good backup (Macrium reflect is popular here, and it's free :))
      My Computers


 
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