Black screen after update last night


  1. Posts : 144
    Win Pro 10x64 1909 18363.720 and vs 2004
       #1

    Black screen after update last night


    Hi,


    This morning Sept 15 after the update to Win 10 1703 x64, 2 computers had a black screen when starting.

    Came to the blue Windows Logo then went black but with a moveable cursor after hearing open music.

    I closed them down and restarted them. One has come up okay whilst the other is still the same.

    This one is a Dell T7500 Precision Desktop.

    I have unattached all USB boxes to it, but still no go.

    Just rebooted 3 times and into safe mode. Chose Start Repair and it said Checking Hard Drive might take 1 hour, then about 15 mins later said Attempting Repairs.

    It then rebooted once again to music and black screen again.
      My Computer


  2. Posts : 144
    Win Pro 10x64 1909 18363.720 and vs 2004
    Thread Starter
       #2

    Now I am not sure how or why but it is back up and running.

    This is what I did I rebooted 3 times to get the Safe Mode and 'Start Repair'. It 'Checked the Hard Drive' and 'Attempted Repair'. I did this 3 times. But still no glee.

    I decided to take off the 2 monitors and attached another. I did this and it worked.

    I then attached the 2 orig monitors and it is all okay, so I have no idea what happened.

    I checked Event logs and not sure if they are related to the problem however they were the only Errors and Critical Errors.

    WudFRD, WudFSvc and CldFLt.

    I will now Google to see what they are.
      My Computer


  3. Posts : 1
    Windows 10
       #3

    I had the same problem, after 3 reboots I decided to roll back the last update.

    Control + Alt + Del still brought up the Task Manager, so I ran the appropriate task to do this from the Run Task option on the Task Manager.
      My Computer


  4. Posts : 144
    Win Pro 10x64 1909 18363.720 and vs 2004
    Thread Starter
       #4

    I couldn't even get into Task Mgr.. Just dead except the cursor was there and was moveable.

    I didn't roll it back but as it was 'Attempting to Repair', it may have done so.

    I am now checking all my drivers to see if all is okay.
      My Computer

  5. Bastet's Avatar
    Posts : 1,719
    Windows 10 Pro 64bit
       #5

    Same for me but in my case I could open task manager, tried what had worked previously for me which was to close all instances of nVidia but it didn't work this time, restarted in safe mode & uninstalled the nVidia drivers & restarted which worked.
      My Computer


  6. Posts : 144
    Win Pro 10x64 1909 18363.720 and vs 2004
    Thread Starter
       #6

    It certainly had me worried for a while with 2 boxes black screened.


    Update on my problem..


    Now I am not sure how or why but it is back up and running.


    This is what I did...


    I rebooted 3 times to get the Safe Mode and 'Start Repair'.

    It 'Checked the Hard Drive' and 'Attempted Repair'. I did this 3 times. But still no glee.


    I decided to take off the 2 monitors and attached another. I did this and it worked.


    I then attached the 2 orig monitors and it is all okay, so I have no idea what happened.


    I checked Event logs and not sure if they are related to the problem however they were the only Errors and Critical Errors.

    WudFRD, WudFSvc and CldFLt.

    I will now Google to see what they are.
      My Computer


 

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