Windows 10 freezes on boot

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  1. Posts : 6
    Windows 10
       #1

    Windows 10 freezes on boot


    When trying to boot into windows 10, it shows up with the normal logo and spinning dots. But now 2 dots will show up and freeze. All usb gagets loose power.

    Any ideas?
      My Computer

  2. Gordon7's Avatar
    Posts : 182
    Win 10 rs1 - build 14393.1944
       #2

    Hi and welcome to Tenforums, Try to disconnect all your USB connected devices, except your keyboard & mouse!

    Then try to restart your PC again!

    When did this start to happen?

    After an update installed or what?
      My Computer


  3. Posts : 6
    Windows 10
    Thread Starter
       #3

    Problem started after the newest rainbow six seige update, After the game had launched.

    Unplugging all but mouse keyboard and monitor doesnt help...
      My Computer


  4. Posts : 38,342
    windows 10 professional version 1607 build 14393.969 64 bit
       #4

    Please update your system specs:

    How To Fill Out Your System Specs
    How To Fill Out Your System Specs
    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums Windows 10 General Tips Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Please include PSU, cooler, case and everything that is attached to your computer by wireless and wired: mouse, keyboard, joystick, printer, headset, xbox, etc.)

    What is currently connected by USB2?
    What is currently connected by USB3?
    If you swithch from one USB to the other how does performance change?
      My Computer


  5. Posts : 6
    Windows 10
    Thread Starter
       #5

    zbook said:
    Please update your system specs:

    How To Fill Out Your System Specs
    How To Fill Out Your System Specs
    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums Windows 10 General Tips Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    Please include PSU, cooler, case and everything that is attached to your computer by wireless and wired: mouse, keyboard, joystick, printer, headset, xbox, etc.)

    What is currently connected by USB2?
    What is currently connected by USB3?
    If you swithch from one USB to the other how does performance change?
    Listed components in rightful places.
    Mouse and Keyboard are connected via usb2
    nothing in usb3
    No change? Both are usb2 peripherals
      My Computer


  6. Posts : 38,342
    windows 10 professional version 1607 build 14393.969 64 bit
       #6

    This is a DM log collector that we use in another forum. It will collect logs that we can troubleshoot.
    Please make sure the default language is English before posting:

    Language - Add, Remove, and Change in Windows 10 Windows 10 General Tips Tutorials

    BSOD - Posting Instructions - Windows 10 Forums


    If you have difficulty booting hold down the left shift key while clicking restart and boot into windows advanced troubleshooting and then safe mode. Then use the DM log collector.
      My Computer


  7. Posts : 6
    Windows 10
    Thread Starter
       #7

    zbook said:
    This is a DM log collector that we use in another forum. It will collect logs that we can troubleshoot.
    Please make sure the default language is English before posting:

    Language - Add, Remove, and Change in Windows 10 Windows 10 General Tips Tutorials

    BSOD - Posting Instructions - Windows 10 Forums


    If you have difficulty booting hold down the left shift key while clicking restart and boot into windows advanced troubleshooting and then safe mode. Then use the DM log collector.
    I can't use that tool. I can't boot into windows so i can't run the tool.
      My Computer


  8. Posts : 38,342
    windows 10 professional version 1607 build 14393.969 64 bit
       #8

    Have you tried to boot to windows advanced recovery menu?

    This is the hardware method:

    1) power on the computer and as soon as you see the Microsoft icon with rotating dots power off (timing is critical)
    2) repeat the above step with a power off as soon as you see the Microsoft icon with rotating dots (again timing is critical.
    3) power on again and this time allow it to proceed to "diagnosing your PC" and then to the windows advanced troubleshooting menu.

    4) when in the windows advanced troubleshooting menu try each of these in this order:
    a) restore
    b) startup repair
    c) reset with save files
    d) command prompt

    Let us know your progress.

    5) How old is the computer?
    6) Are all parts the same age or were there replaced parts?
    7) What is the history of the drive? Were there any known drive problems?
    8) Had the drive been tested with SMART, short or long generic tests?
    9) Are your files backed up?
    10) Had you created a backup image?
    11) If you needed to would you be able to perform a clean install (delete partitions, format the drive, make an unallocated drive, install windows 10 version 1703)
    12) find 3 flash drives that you can format
    13) Create a bootable windows 10 iso:
    Download Windows 10
    14) Create a bootable flash drive to test the RAM /DIMM /MB using Memtest86+ version 5.01
    Memtest86+ - Advanced Memory Diagnostic Tool
      My Computer


  9. Posts : 6
    Windows 10
    Thread Starter
       #9

    zbook said:
    Have you tried to boot to windows advanced recovery menu?
    Wont even boot into repair. Usb media sticks wont boot either
      My Computer


  10. Posts : 38,342
    windows 10 professional version 1607 build 14393.969 64 bit
       #10

    Find multiple flash drives that you can format.
    See above post.
      My Computer


 
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