Windows 10 freezes on boot

When trying to boot into windows 10, it shows up with the normal logo and spinning dots. But now 2 dots will show up and freeze. All usb gagets loose power.

Any ideas?

Hi and welcome to Tenforums, Try to disconnect all your USB connected devices, except your keyboard & mouse!

Then try to restart your PC again!

When did this start to happen?

After an update installed or what?

Problem started after the newest rainbow six seige update, After the game had launched.

Unplugging all but mouse keyboard and monitor doesnt help...

Please update your system specs:

How To Fill Out Your System Specs
How To Fill Out Your System Specs
System Specs - Fill in at Ten Forums:
System Specs - Fill in at Ten Forums Windows 10 General Tips Tutorials
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums

Please include PSU, cooler, case and everything that is attached to your computer by wireless and wired: mouse, keyboard, joystick, printer, headset, xbox, etc.)

What is currently connected by USB2?
What is currently connected by USB3?
If you swithch from one USB to the other how does performance change?

zbook said:

Please update your system specs:

How To Fill Out Your System Specs
How To Fill Out Your System Specs
System Specs - Fill in at Ten Forums:
System Specs - Fill in at Ten Forums Windows 10 General Tips Tutorials
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums

Please include PSU, cooler, case and everything that is attached to your computer by wireless and wired: mouse, keyboard, joystick, printer, headset, xbox, etc.)

What is currently connected by USB2?
What is currently connected by USB3?
If you swithch from one USB to the other how does performance change?

Listed components in rightful places.
Mouse and Keyboard are connected via usb2
nothing in usb3
No change? Both are usb2 peripherals

This is a DM log collector that we use in another forum. It will collect logs that we can troubleshoot.
Please make sure the default language is English before posting:

Language - Add, Remove, and Change in Windows 10 Windows 10 General Tips Tutorials

BSOD - Posting Instructions - Windows 10 Forums


If you have difficulty booting hold down the left shift key while clicking restart and boot into windows advanced troubleshooting and then safe mode. Then use the DM log collector.

zbook said:

This is a DM log collector that we use in another forum. It will collect logs that we can troubleshoot.
Please make sure the default language is English before posting:

Language - Add, Remove, and Change in Windows 10 Windows 10 General Tips Tutorials

BSOD - Posting Instructions - Windows 10 Forums


If you have difficulty booting hold down the left shift key while clicking restart and boot into windows advanced troubleshooting and then safe mode. Then use the DM log collector.

I can't use that tool. I can't boot into windows so i can't run the tool.

Have you tried to boot to windows advanced recovery menu?

This is the hardware method:

1) power on the computer and as soon as you see the Microsoft icon with rotating dots power off (timing is critical)
2) repeat the above step with a power off as soon as you see the Microsoft icon with rotating dots (again timing is critical.
3) power on again and this time allow it to proceed to "diagnosing your PC" and then to the windows advanced troubleshooting menu.

4) when in the windows advanced troubleshooting menu try each of these in this order:
a) restore
b) startup repair
c) reset with save files
d) command prompt

Let us know your progress.

5) How old is the computer?
6) Are all parts the same age or were there replaced parts?
7) What is the history of the drive? Were there any known drive problems?
8) Had the drive been tested with SMART, short or long generic tests?
9) Are your files backed up?
10) Had you created a backup image?
11) If you needed to would you be able to perform a clean install (delete partitions, format the drive, make an unallocated drive, install windows 10 version 1703)
12) find 3 flash drives that you can format
13) Create a bootable windows 10 iso:
Download Windows 10
14) Create a bootable flash drive to test the RAM /DIMM /MB using Memtest86+ version 5.01
Memtest86+ - Advanced Memory Diagnostic Tool

zbook said:

Have you tried to boot to windows advanced recovery menu?

Wont even boot into repair. Usb media sticks wont boot either

Find multiple flash drives that you can format.
See above post.