Need help, school work may be lost.


  1. Posts : 6
    windows 10
       #1

    Need help, school work may be lost.


    This is more of a google document issue, but it may be due my pc's system too. Basically, whenever I open google documents, it should show the list of previously created docs. But when I go the google doc site, it just brings me to a blank page with the google doc heading on top. I'm logged in yet this still happens. By right, there should be all my previously created docs and a new 'create new doc' button. The page is already loaded too. I have attched a screenshot which shows the error i'm facing, I hope someone is able to give me advice on how to fix it. As I have important school work saved on the doc. Thanks in advance.
    Attached Thumbnails Attached Thumbnails Need help, school work may be lost.-fp.png  
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  2. bro67's Avatar
    Posts : 8,350
    Mac OS Catalina
       #2

    Did you look in Drive to see what is saved on Google's cloud?
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  3. Posts : 769
    Microsoft Windows 10 Pro 64-bit
       #3

    I would download and install Google drive on your computer and see if you can find your files.

    Download Backup and Sync - Free Cloud Storage

    Safely back up your files Upload and store files from any folder on your computer, camera, and SD cards in the cloud. You can find your content on any phone, tablet, or computer using Google Drive, and your photos and videos in Google Photos.
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  4. Posts : 769
    Microsoft Windows 10 Pro 64-bit
       #4

    I just looked at your pick more closely, Click in the address bar and remove the " /u/0 " and see if that helps.
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  5. Posts : 6
    windows 10
    Thread Starter
       #5

    sml156 said:
    I just looked at your pick more closely, Click in the address bar and remove the " /u/0 " and see if that helps.
    I tried it though, it didn't work however I have the docs saved as Im able to access it through mobile but Just need to be able to access google doc through web browser
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  6. bro67's Avatar
    Posts : 8,350
    Mac OS Catalina
       #6

    popopppoooppppp said:
    I tried it though, it didn't work however I have the docs saved as Im able to access it through mobile but Just need to be able to access google doc through web browser
    You can by going to google.com and on the right you will see a box of squares that in there is Drive, which contains all of your files that you have saved on Google's cloud. You can also use Chrome Web Browser and use the Drive App or download the Drive app to keep your computer and portable devices in sync with Google's cloud servers.
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