Need help, school work may be lost.

popopppoooppppp · 07 Sep 2017

This is more of a google document issue, but it may be due my pc's system too. Basically, whenever I open google documents, it should show the list of previously created docs. But when I go the google doc site, it just brings me to a blank page with the google doc heading on top. I'm logged in yet this still happens. By right, there should be all my previously created docs and a new 'create new doc' button. The page is already loaded too. I have attched a screenshot which shows the error i'm facing, I hope someone is able to give me advice on how to fix it. As I have important school work saved on the doc. Thanks in advance.

bro67 · 07 Sep 2017

Did you look in Drive to see what is saved on Google's cloud?

Digital Life · 07 Sep 2017

I would download and install Google drive on your computer and see if you can find your files.

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Digital Life · 07 Sep 2017

I just looked at your pick more closely, Click in the address bar and remove the " /u/0 " and see if that helps.

popopppoooppppp · 09 Sep 2017

sml156 said:

I just looked at your pick more closely, Click in the address bar and remove the " /u/0 " and see if that helps.

I tried it though, it didn't work however I have the docs saved as Im able to access it through mobile but Just need to be able to access google doc through web browser

bro67 · 09 Sep 2017

popopppoooppppp said:

I tried it though, it didn't work however I have the docs saved as Im able to access it through mobile but Just need to be able to access google doc through web browser

You can by going to google.com and on the right you will see a box of squares that in there is Drive, which contains all of your files that you have saved on Google's cloud. You can also use Chrome Web Browser and use the Drive App or download the Drive app to keep your computer and portable devices in sync with Google's cloud servers.