Cannot move start menu tiles

I cannot move/rearrange start menu tiles. when I click to select a tile, it immediately opens the application and closes the menu. I am running Win 10 v1703

To move the tiles you need to click-and-drag them. That is, click and hold down the button on a tile then drag it to where you want. More in this tutorial...

Click/press and hold on a tile on Start that you want to move, drag the tile to within the same or other group, and drop it where you like.

Group App Tiles on Start in Windows 10

I know how to do that. What I am saying is that it isn't working. The very instant I click on a tile the start menu closes and the application is opened. there is no opportunity to drag.

Have you tried a Restart?

cbwilsha said:

Have you tried a Restart?

That's a very good suggestion, it often resets 'oddities' that have crept into the system. It has to be a Restart though, Shut Down then turning back on doesn't do a full restart from cold if Fast Start up is enabled.

Hmm... so the app launches before you even release he button?

This seems unlikely to cause this, but under accessibility options for windows, do you have your desktop set up to launch programs with a single click rather than double-click?

Or maybe you have some odd mouse/pointing-device driver setting that treats clicks differently than normal. Some tablets input devices do this if you set them up this way. Or the drivers just break themselves. Even if you didn't change setting, sometimes windows magic happens to change them.

Shots in the dark, I know...

good thought on the single click, but that's not it. i have it set to double click. STILL NEED HELP ON THIS

davehu said:

It's been a month since I posted this and I finally figured it out. The culprit was my wireless mouse...

@davehu,

Good detective work, and thanks for coming back to tell us.

Please mark the thread 'Solved' so others can benefit from your experiences.