PC stuck at black screen after reset

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  1. Posts : 4
    Win 10 (hopefully) and Linux
       #11

    Well, I had to dredge up this old thread to report some progress on this problem.

    I had given up on ever getting 10 on the Samsung All-in-One and had been just using it as a display for my home built Linux PC. Once I bought a better monitor I installed Zorin Linux on the Samsung and gave it to my girlfriend to replace her laptop. She watches a lot of Hulu and Netflix and there were some issues keeping those services working on the linux distro so tonight I revisited getting Win 10 installed to keep the home front peaceful.

    Just for kicks I loaded a Win 7 install disc that I used elsewhere, the installer loaded and looked normal. I did not install 7 as I didn't have a spare key. But seeing hope I downloaded a Win 10 64 bit ISO and burned to DVD; the PC refused to even acknowledge that. I used rufus to create a bootable USB but no go. I tried Rufus with 64 bit and 32 bit versions with no luck. When I got to the partition dialog there were MBR vs GPT issues even when I set Rufus to create the proper format.

    I then let the MS media creator program do the USB; which I had done dozens of times before to no avail. No luck with UEFI, due to the same MBR problem.

    I don't recall ever seeing it before but this time in the bios boot order the USB had a non UEFI boot option for the same USB. I tried it and for unknown reasons it installed normally and activated.

    I wish I had some idea what I had done, the PC was Win 8 -->8.1 64 bit UEFI initially (or so I think). I don't argue with success even if I didn't earn it but I'd love to know what changed in case I ever need to reinstall.

    If anyone has any light to shed on why it worked this time after scores of attempts please let me know.

    Thanks,
    Drew
      My Computer


  2. Posts : 1
    Win7
       #12

    Drevik said:
    I had three computers with this issue and spent 5 hours on it including 1 hour with Microsoft. They accidently fixed it enough for me to figure out the real problem. Windows 10 was treating our single screen computers as if they had dual monitors - the black screen was the other monitor. So ultimately, we were eventually able to right click on the screen and bring up display settings and delete the extra (nonexistant monitor). Our dual monitor computer also had a similiar problem reading three screens instead of two and again we went into the display settings and deleted the "nonexistent monitor"
    Thanks, I unplugged my hdmi cable from the back of my computer, and the loading screen popped back on one of my two other monitors
      My Computer


  3. Posts : 1
    Windows 10
       #13

    Trying clicking the "End" key my brother had a problem with his computer, he was restoring his windows 10 computer and he kept it on over night and it stayed on the loading screen. For some reason I had the though of pressing the "End" key.
      My Computer


  4. Posts : 1
    Windows 10 Pro 64-bit
       #14

    Drevik said:
    I had three computers with this issue and spent 5 hours on it including 1 hour with Microsoft. They accidently fixed it enough for me to figure out the real problem. Windows 10 was treating our single screen computers as if they had dual monitors - the black screen was the other monitor. So ultimately, we were eventually able to right click on the screen and bring up display settings and delete the extra (nonexistant monitor). Our dual monitor computer also had a similiar problem reading three screens instead of two and again we went into the display settings and deleted the "nonexistent monitor"
    THANK YOU! You totally solved my problem.
    I made an account here just to express my gratitude to you. I didn't know what else to do and I was already preparing myself to create a bootable USB drive until I saw your reply. You saved me from the trouble of doing that and installing a lot of updates.
      My Computer


 

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