Stuck on black screen after Windows 10 loading screen

  1.    02 Sep 2017 #1

    Stuck on black screen after Windows 10 loading screen

    My computer is getting stuck on the black screen between the Windows 10 logo with loading circle and the login screen.

    The first couple times it happened today, I pressed the reset button and then it loaded just fine (though I had an extended black screen between logging in and the desktop loading).

    Sometimes I get all the way through to the desktop loading, but then it goes black and stays black after that.

    I had a power outage and power surge earlier today, so I don't know if that is at all responsible for this.
      My ComputerSystem Spec

  2. Posts : 22,031
    windows 10 professional version 1607 build 14393.969 64 bit
       02 Sep 2017 #2

    1) are your files backed up?
    2) had you made an image of the drive?
    3) was there any history of drive problems?
    4) had you performed any drive tests such as SMART or generic tests?
    5) have you tried to open the Windows advanced troubleshooting menu?

    6) How To Fill Out Your System Specs How To Fill Out Your System Specs
    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums Windows 10 General Tips Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    7) find 2 flash drives that you can format (the first will be for a windows 10 iso and the second for Kyhi bootable drive if the windows 10 iso fails to restore or repair windows)
    8) create a bootable windows 10 iso: Download Windows 10
    9) power on the computer and as soon as you see the windows icon power off > timing is critical
    10) repeat: power on the computer and as soon as you see the windows icon power off > timing is critical
    11) power on the computer and allow it to display "diagnosing your PC" and see if it will open the windows advanced troubleshooting menu
      My ComputerSystem Spec


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