wins would restart one to two times on its own on a daily basis


  1. keithktam
    Posts : 23
    Windows 10
       New #1

    wins would restart one to two times on its own on a daily basis


    my wins 10 would restart one to two times on its own on a daily basis, and not doing the updates.... at the beginning, the the computer would hang and I need to reboot it, and this would cause my win icon rearranged, there was a time, my wins would tell me it is fixing my hd(which is an SSD actually). don't know what going on, is it do to with the recent update of windows or is it a foreshadowing that my computer about to break and i should back up my stuff??

    edit: just tried system restore, it said there was a critical updates on the 22nd, but unable to be restored to that point, strange.....

    thank you.

    Keith
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  3. Caledon Ken
    Posts : 30,192
    Windows 11 Pro x64 Version 23H2
       New #2

    Hi keithktam.

    First you should always backup and then backup again on a different device if your data is important.

    Next I would check disk health with CrystalDiskInfo. It will give you a quick health status.

    https://crystalmark.info/software/Cr...o/index-e.html

    Next I would recommend you check your storage drive, HDD or SSD.

    Right click on start, click Command Prompt(admin) and enter the following command

    chkdsk /f

    It will tell you you need to restart, do so.

    You must have your back up done before this as chkdsk may be the straw that breaks the camels back.

    If this is a desktop I would also check your cabling, powered off. Unplug and re-plug data cable.

    Once you confirm disk is clean you can work on an in place repair / upgrade.

    Repair Install Windows 10 with an In-place Upgrade

    This will install the Creator update, v1703 in case you are on the Anniversary update. I usually recommend that you also create an Image of your existing system with a tool like Macrium Reflect just in case the install goes sideways.


    Ken
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  4. keithktam
    Posts : 23
    Windows 10
    Thread Starter
       New #3

    wow, thanks.
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  6. bro67
    Posts : 9,790
    Mac OS Catalina
       New #4

    The other is check the tasks. You can pull the logs also and see if it shows any errors. A reboot like that, could be a hung up update, so rolling back to a previous System Restore or do a Repair that does not remove programs and account, will reinstall Windows and then you have to just delete the windows.old when done.
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  7. keithktam
    Posts : 23
    Windows 10
    Thread Starter
       New #5

    bro67 said:
    The other is check the tasks. You can pull the logs also and see if it shows any errors. A reboot like that, could be a hung up update, so rolling back to a previous System Restore or do a Repair that does not remove programs and account, will reinstall Windows and then you have to just delete the windows.old when done.
    where can i access the task? thanks.
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  8. keithktam
    Posts : 23
    Windows 10
    Thread Starter
       New #6

    and just then, I was restarting the computer four times just to get access to windows, backup everything now, tried the crystal info thing, health is good, and done the chkdsk /f thing, nothing happened, so don't know what to do next as I am starting to fear it may be a hardware issue, some other hardware I mean....
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  9. Caledon Ken
    Posts : 30,192
    Windows 11 Pro x64 Version 23H2
       New #7

    If your data is backed up I would try the in place repair / upgrade I mentioned above. It does take you to the Creator Update, V1703, FYI.

    You haven't listed any of your system specs and I strongly recommend that.

    How old is your system?

    Is your system capable of being overclocked. I ask as some motherboards are set to overclock automatically. They try one set of settings and boot, evaluate things and if they are not satisfied they will reboot with a different, lower, set of settings. They usually find a happy spot and then stop this activity. When you list system specs please include Motherboard maker, model and Revision number if applicable.

    When I asked about system I was thinking about age and strength of CMOS battery. These things are cheap and if your system is five years old it wouldn't hurt to replace. Document what your BIOS settings are before removing so you know what they should be.

    I not saying to do this, that is upgrade, but do you know if your Motherboard has a newer BIOS available.

    Is anything being recorded in Reliability History. Type that phrase into Cortana, click on app and have a look at what it is seeing.


    Ken
      My Computer
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  10. bro67
    Posts : 9,790
    Mac OS Catalina
       New #8

    keithktam said:
    where can i access the task? thanks.
    Microsoft decided to relocate it to System. You should be able to do Windows key X and the task manager should be in that list. Open Task Manager in Windows 10 Windows 10 Performance Maintenance Tutorials
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