Systems hangs for a while on files handling

XN9142 · 19 Aug 2017

For instance:

- Uploading and downloading files from browser
- Opening a xls sheet, tried excel and openoffice same thing
- I would say anything that involves windows file dialog box

There is always an annoying hangout of a few seconds.

W10 (creators update) up to date, no AV software other than Defender
I have a couple network shared resources always mounted, that may be relevant.

Thanks in advance for any tip, let me know if additional info is required

bro67 · 19 Aug 2017

If it is across your network, could just be cleaning up the last packets before the file is shown complete. If it is on one single computer and not being saved to a flash drive, NAS or another computer, could be that there is some housekeeping going on.

dalchina · 20 Aug 2017

Try the same operations after a clean boot and compare.
If no change, compare again in Safe Mode.
(I.e. try to eliminate possible 3rd party program conflicts)

Also check your disk and its transfer rate:
Hard Disk Sentinel (trial)
Crystal DiskMark

Also look at your task manager when your system is nominally idle and when doing these operations.
Is there any excessive CPU or disk usage?

XN9142 · 20 Aug 2017

Thank you,
Happens just on this machine, no overloads, I have a RAID 0 setup, write/read speeds are way above average.
System performance is really good except for this issue.
I could try safe-mode and that will probably fix it but I would still unable to identify where the problem resides.

XN9142 · 20 Aug 2017

This may be relevant

I think that dropdown should be populated with units and/or folders, not empty.

Also noticed that in the files dialog of some app, when I try to expand that control, the app CTD.

bro67 · 21 Aug 2017

Having a RAID would not have anything to do with it. A failing hard drive causing CRC errors, bad cable, the fact that you are using RAID 0 to get one large drive, means that you are going to have problems.

I would do a SMART test on the drives and try maybe just grabbing a SSD if you are using Platter drives. You can get a Samsung 850 EVO 3D SSD for 250gb for pretty cheap these days.

I run RAID 0 on my NAS with a 3TB Fantom external for backup through eSATA. Never had any issues, since all three drives are enterprise Constellation drives that are meant for what I am using them for.

XN9142 · 21 Aug 2017

I totally discard hardware replacement.
I'm pretty sure it's not a hardware issue, as explained before, there is no performance issues or malfunctioning except when it involves windows loading/saving files through its GUI.
Thanks though.

dalchina · 21 Aug 2017

It doesn't seem you wish to follow any suggestions, which prompts the question - why ask the forum? Rather tends to dissuade people contributing, I'd have thought, as they might consider they'd be wasting their time. I'll leave you to it and wish you the best of luck.

bro67 · 21 Aug 2017

XN9142 said:

I totally discard hardware replacement.
I'm pretty sure it's not a hardware issue, as explained before, there is no performance issues or malfunctioning except when it involves windows loading/saving files through its GUI.
Thanks though.

Seen hardware issues be more of the case than the OS. You start by replacing the SATA cables, run a S.M.A.R.T. test and check the drives for issues with the MBR and bad blocks that you have to use chkdsk /f to fix. When was the last time you ran defrag and did a disk clean? How long have you had these drives and how long have you had the machine, along with have you replaced the CMOS battery if over three years old?

XN9142 · 21 Aug 2017

Thanks, but again, It is not a hardware issue.
Additionally to what I already commented I can tell you I boot this machine with live discs from time to time and problem doesn't happen. Hardware is 3 years old and drives get scheduled maintenance from the OS.

dalchina said:

It doesn't seem you wish to follow any suggestions, which prompts the question - why ask the forum? Rather tends to dissuade people contributing, I'd have thought, as they might consider they'd be wasting their time. I'll leave you to it and wish you the best of luck.

Sorry, It is not my intention to waste your time, but I don't want to waste mine either, double checking what I have already discarded. I would gladly follow any advice from you or any other user as soon as it makes sense.