Page 1 of 2 12 LastLast
  1.    11 Aug 2017 #1
    Join Date : Sep 2016
    Posts : 7
    Windows 10 Pro

    Windows 10 will not log in from lock screen since creators update


    Ok, I am having an issue with my HP laptop, windows just pushed the creators update and now every time I either lock the computer or put it to sleep, when I try to log back in it just sits there with the spinning circle, it will then go back to the lock screen. I have to restart or shut down my computer to get back in. My laptop did this occasionally before the update but now it does it every time. This really renders the laptop fairly worthless since I can't lock it or put it to sleep. Any help is appreciated.
      My ComputerSystem Spec
  2.    11 Aug 2017 #2
    Join Date : Jul 2015
    Posts : 9,321
    Windows 10 Pro

    How do you feel about doing a clean install of Windows?
      My ComputerSystem Spec
  3.    11 Aug 2017 #3
    Join Date : Sep 2016
    Posts : 7
    Windows 10 Pro
    Thread Starter

    Not keen on the idea
      My ComputerSystem Spec
  4.    11 Aug 2017 #4
    Join Date : Jul 2015
    Posts : 870
    Windows 10 Home

    Quote Originally Posted by lordbyronxxiv View Post
    Not keen on the idea
    Your next best option is to try an In place Repair. Follow this tutorial and use Step 4, mounting the ISO on your desktop and running setup.exe. You can keep all files and programs. By unchecking option to check for updates first, you can isolate issue to subsequent updates. Process should take just over an hour and gives you a clean slate of Creators Update. tutorial - Repair Install Windows 10 with an In-place Upgrade
      My ComputerSystem Spec
  5.    11 Aug 2017 #5
    Join Date : Sep 2016
    Posts : 7
    Windows 10 Pro
    Thread Starter

    Problem is I don't know where my copy of windows 10 is, I don't have a disc I had it on a flash drive
      My ComputerSystem Spec
  6.    11 Aug 2017 #6
    Join Date : Jul 2015
    Posts : 870
    Windows 10 Home

    You don't need an outdated copy. Follow the tutorial (there's even a video showing you the process and all the screens to expect) which starts by downloading a fresh copy of the latest Windows 10 from MS, from here - https://www.microsoft.com/en-us/soft...load/windows10 using the Media Creation Tool. The process is like repairing a program by replacing corrupt files and adding missing ones. Just Read Steps 1-3 which includes disabling antivirus and being able to log in as admin.
      My ComputerSystem Spec
  7.    12 Aug 2017 #7
    Join Date : Oct 2013
    Posts : 25,167
    64-bit Windows 10 Pro build 17040
      My ComputersSystem Spec
  8.    12 Aug 2017 #8
    Join Date : Jul 2015
    Posts : 9,321
    Windows 10 Pro

    You can also try creating another user account and see if the problem follows to the new account.
      My ComputerSystem Spec
  9.    12 Aug 2017 #9
    Join Date : Sep 2016
    Posts : 7
    Windows 10 Pro
    Thread Starter

    Tried that refresh, didn't fix it
      My ComputerSystem Spec
  10.    12 Aug 2017 #10
    Join Date : Oct 2013
    Posts : 25,167
    64-bit Windows 10 Pro build 17040

    As a test, make sure that Fast Startup is turned off to see if that may be the issue. It can sometimes cause issues like this.

    Turn On or Off Fast Startup in Windows 10 Windows 10 Performance Maintenance Tutorials
      My ComputersSystem Spec

 
Page 1 of 2 12 LastLast


Similar Threads
Thread Forum
Screen calibration resetting after Creators Update
My wife and I just updated to the creators update and now whenever we launch a video game the screen calibration resets. (Everything gets brighter.) I have looked on nvidia's forums and microsoft's forums and I haven't found any solutions. Other...
General Support
Solved Anniversary Update causes freeze at lock screen
Old laptop, Core2 Duo. Windows Update still hasn't offered the Anniversary Update so I downloaded the installer (Windows10Upgrade28084.exe)today, and installed. After which, whenever waking from sleep, the lock screen would be totally unresponsive...
Windows Updates and Activation
Blue screen after installing Creators Update
I've been running Windows 10 Education on my Asus P8Z77-V Deluxe based system for 2ys now and as far as I remember haven't had a blue screen So I rebuilt my machine today with Windows 10 Enterprise Build 15063.138 and now when I try to play MP4...
BSOD Crashes and Debugging
Windows Update Seems to have broken my lock screen.
Hello, I am hoping this is the right section to post in. It seems that a new Windows 10 update has broken my lock screen. The lock screen background is no longer present, filled in with just a black screen with the time and date in the corner, as...
Windows Updates and Activation
Windows 10 Anniversary Update Lock Screen Personal Pictures Not Shown
The personal picture in the circle or a local picture selected for the lock screen does not show up after the anniversary update. This only happens if the no-password option has been set. If you log out then the selected pictures are shown when you...
User Accounts and Family Safety
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 14:51.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums