1.    11 Aug 2017 #1
    Join Date : Aug 2017
    Posts : 7
    windows 10

    Windows on screen locked


    Having an issue on one of my systems, and have no idea what the issue is.

    I am running two monitors, already checked display drivers, and made sure the computer wasn't in tablet mode.

    The issue I'm having is when the computer starts up, everything is fine, but after about 30 seconds of it being fully booted and ready for use, all the windows on the screen seem like they lock. You can minimize them, or maximize them, but cannot move them. I've looked through everything on the internet I can find, and even moved to a restore date from a month ago. Problem just started yesterday mid morning. It doesn't give any errors, just cannot move the screens. But I can drag and drop icons on the desktop, and click and make a selection there, but to highlight text for example in word isn't possible either. Really strange problem. Any ideas?
      My ComputerSystem Spec
  2.    12 Aug 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,098
    Windows 10 Pro Build 1703

    Hi thebus71h. Welcome to the TenForums @thebus71h

    Could you check your Windows update history. Have any updates or drivers been applied in last few days?

    You said after about 30 seconds they lock. Do they ever unlock?

    Have you tried a clean boot to see if this is being influence by third party software?

    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts

    Have you used the Advance Startup options to boot through to safe mode to see if behavior persists?

    Boot to Advanced Startup Options in Windows 10

    Fast way to get this started, hold shift key down and click restart.


    Ken
      My ComputerSystem Spec
  3.    14 Aug 2017 #3
    Join Date : Aug 2017
    Posts : 7
    windows 10
    Thread Starter

    I'll try safe mode to see if it still does it. But no, they do not ever become unlocked. It's a very, very strange problem. I'll get back to you when I check in safe mode.
      My ComputerSystem Spec
  4.    14 Aug 2017 #4
    Join Date : Aug 2017
    Posts : 7
    windows 10
    Thread Starter

    Safe mode everything worked fine like it should. What i'm finding is that everything works normally if I hold shift while clicking and moving a window around the screen. Same thing with highlighting.

    I've re-installed drivers, and looked at everything I can see. But nothing about this screens moving with shift only.
      My ComputerSystem Spec
  5.    14 Aug 2017 #5
    Join Date : Aug 2017
    Posts : 7
    windows 10
    Thread Starter

    Also holding CTRL makes it work as well. Same as highlighting text. I've made sure there aren't any sticky keys or anything funny going on as well.
      My ComputerSystem Spec
  6.    14 Aug 2017 #6
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,098
    Windows 10 Pro Build 1703

    Did you try Clean boot.

    As I understand it in Safe Mode windows reverts to a default display driver, very basic. It also doesn't start all the "Other" stuff.

    I think the clean boot is the next step.

    Are you using any "Tweaking" / "Utility" / "Alternate Start Menu" type software?
      My ComputerSystem Spec
  7.    14 Aug 2017 #7
    Join Date : Aug 2017
    Posts : 7
    windows 10
    Thread Starter

    No. There isn't anything special about it. There has to be a keystroke that she hit or something to cause this to be happening. I really do not want to rebuild the system unless I have to as it takes forever to get them back up and running with the software we have. This is like the other 30 systems we have in the building.

    Like I said, I reinstalled the video drivers, and that did nothing, no windows utilities that I've tried have done anything, but if I hold CTRL, everything works just fine.
      My ComputerSystem Spec
  8.    14 Aug 2017 #8
    Join Date : Aug 2017
    Posts : 7
    windows 10
    Thread Starter

    And when I say i reinstalled the video drivers, I deleted them, and installed the long way.
      My ComputerSystem Spec
  9.    14 Aug 2017 #9
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,098
    Windows 10 Pro Build 1703

    Myself I would try the clean boot. This uses the drivers and as I understand it prevents other software, even software related to display adapter, like GeForce, from starting.

    I looked at a list of Keyboard short cuts and cannot find one that applies except maybe Windows Key + O but not sure locking or unlocking orientation even applies to this device.

    Wish I had better idea. Maybe another member has solution.

    Ken
      My ComputerSystem Spec
  10.    14 Aug 2017 #10
    Join Date : Aug 2017
    Posts : 7
    windows 10
    Thread Starter

    I'll try the clean boot and see where that gets me and report back. Thanks for the guidance so far.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Is it possible to keep the lock screen but remove the locked password?
I've got a client who wants to get rid of the lock screen password requirement but keep the lock screen with the time etc. Obviously disabling the password requirement leaves the device vulnerable. I've found plenty of information on how to...
Customization
Video playing on locked screen ... can do?
Anyone know if I can have a video playing on a locked screen. Any way to arrange this? Thanks
General Support
Computer forces me to login screen when locked instead of lock.
When I try to lock it, it sometimes forces me to the login screen rather than the lock screen. There is a delay before it forces me back. First before posting: I made sure it is able to go to lock after sleep.
General Support
screen locked
Now that the new upgrades have been installed, I have to log on every time my screen times out. Before the upgrades, if I walked away and came back, moving the mouse or touching a key would bring back the desktop. How can I get back to that status?...
General Support
Email screen locked
I upgraded to Win 10 from Win 8.1 a week ago. I connected my Comcast email account easily to the new Win 10 format. It worked for several days. For the past three days, the screen has been locked. By this I mean that the cursor moves over the screen...
Browsers and Email
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 06:27.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums