Windows 10: I have freezing for a specific period. Can I adjust it shorter?

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  1.    08 Aug 2017 #1

    I have freezing for a specific period. Can I adjust it shorter?


    I've pretty much given up on my freezing problem, but when it freezes it seem to be frozen for the same amount of time.

    My guess there is a registry entry that regulates how long to wait to see if it unfreezes itself. Is it possible to set that value lower so the freezes are shorter?

    Win 10 Free installed over Win 7
    16 gig ram
    AMD FX8350
    Nvidea GTX 680
      My ComputerSystem Spec


  2. Posts : 14,181
    windows 10 professional version 1607 build 14393.969 64 bit
       08 Aug 2017 #2

    1) open administrative command prompt and type or copy and paste:
    2) sfc /scannow
    3) dism /online /cleanup-image /restorehealth
    4) chkdsk /scan
    5) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread



    6) Run HDTune: http://www.hdtune.com/to check the drive health,
    scan for errors, no quick scan but full scan
    run a benchmark.


    It may take some time, but please take the time you need to perform it properly.
    When above is done please make screenshots of the following
    the health,
    the error scan,
    the benchmark incl. following
    transfer rate,
    access time,
    burst rate,
    cpu usage.
    Take Screenshot in Windows 10 Windows 10 General Tips Tutorials
      My ComputerSystem Spec

  3.    08 Aug 2017 #3

    chuckiechan said: View Post
    I've pretty much given up on my freezing problem, but when it freezes it seem to be frozen for the same amount of time.

    My guess there is a registry entry that regulates how long to wait to see if it unfreezes itself. Is it possible to set that value lower so the freezes are shorter?

    Win 10 Free installed over Win 7
    16 gig ram
    AMD FX8350
    Nvidea GTX 680
    You probably need to do a clean install of W10. Every single problem I've seen with a system that was upgraded from W7 has been solved with a clean install. Every single problem. For some reason the W7 upgrades just had a lot of baggage.
      My ComputerSystem Spec

  4.    09 Aug 2017 #4

    I'm working on Zbook's first.

    I don't want to lose my "free" win 10 by redoing it. Plus I'm running a 2000 version of Office, and a couple of programs I'm not sure I have "re download" rights.
      My ComputerSystem Spec

  5.    09 Aug 2017 #5

    Microsoft Windows [Version 10.0.15063]
    (c) 2017 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>sfc /scannow


    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth


    Deployment Image Servicing and Management tool
    Version: 10.0.15063.0

    Image Version: 10.0.15063.0

    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.

    C:\WINDOWS\system32>chkdsk /scan

    The type of the file system is NTFS.
    Volume label is My SSD .

    Stage 1: Examining basic file system structure ...
    444928 file records processed.
    File verification completed.
    19703 large file records processed.
    0 bad file records processed.

    Stage 2: Examining file name linkage ...
    597230 index entries processed.
    Index verification completed.
    0 unindexed files scanned.
    0 unindexed files recovered to lost and found.

    Stage 3: Examining security descriptors ...
    Security descriptor verification completed.
    76152 data files processed.
    CHKDSK is verifying Usn Journal...
    33895344 USN bytes processed.
    Usn Journal verification completed.

    Windows has scanned the file system and found no problems.
    No further action is required.

    233436161 KB total disk space.
    215136780 KB in 338534 files.
    283072 KB in 76153 indexes.
    0 KB in bad sectors.
    556717 KB in use by the system.
    65536 KB occupied by the log file.
    17459592 KB available on disk.

    4096 bytes in each allocation unit.
    58359040 total allocation units on disk.
    4364898 allocation units available on disk.

    C:\WINDOWS\system32>

    *************************************

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      My ComputerSystem Spec


  6. Posts : 14,181
    windows 10 professional version 1607 build 14393.969 64 bit
       09 Aug 2017 #6

    The tests that were done so far indicate that the operating system, and drive are okay.
    Please provide information on the hangs or freezes.
    When do they occur?
    What makes them better?
    What makes them worse?
    What makes them occur more frequently?
    What makes them occur less frequently?
    What is impacted and what is not impacted when there is a freeze?
    a) is it only a browser?
    b) is it only the audio?
    c) is it audio and video?
    d) is it all browsers?
    e) does it impact java programs?
    f) is it only impacting programs using flash?
    g) does it impact microsoft office?
    h) does it happen when the computer is idle or only when in use?
    Please provide as much information as possible on what is and what is not impacted?
    What if anything can shorten the freeze or make it not freeze?
    When you open task manager with control + alt + delete do you see all low percentages or do you see any high percentages?

    Sometimes there are applications or services that have problems when used together in the computer environment.
    Placing a computer in clean boot turns off all non-Microsoft services.
    So on boot only Microsoft services are on.
    When a service is needed it is turned on.

    Place the computer in clean boot and evaluate the performance:
    This the method using administrative command prompt:
    Type these commands:

    1) msconfig (in the pop up system configuration > move the dot from normal startup to selective startup > uncheck load startup items > click service tab > in left lower corner check hide all Microsoft services > in the lower right side click disable all > click apply or ok > do not reboot)

    2) taskmgr (in the pop up task manager > click on the start up tab > click on status so that the column sorts with enable rising to the top > right click on each row with enable and change to disable)

    https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

    How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki


    3) shutdown /r (you will reboot the computer so that it is in clean boot)

    Evaluate the performance on the computer in clean boot during typical use.
    Are the boots faster or slower?
    Are the shutdowns faster or slower?
    How has the audio and video performance changed? Is it better, worse, or the same?
    How have the freezes or hangs changed? Are they better, worse, or the same?
    Continue using clean boot indefinitely to monitor performance.

    This is a bsod mini dump and log collector:
    BSOD - Posting Instructions - Windows 10 Forums
    It will collect msinfo32, dxdiag, event logs etc. Please post a zip into the thread to help the troubleshooting.
      My ComputerSystem Spec

  7.    10 Aug 2017 #7

    chuckiechan said: View Post
    I'm working on Zbook's first.

    I don't want to lose my "free" win 10 by redoing it. Plus I'm running a 2000 version of Office, and a couple of programs I'm not sure I have "re download" rights.
    You won't lose the W10, but you may have problems getting back some of your other programs. Good luck.
      My ComputerSystem Spec

  8.    10 Aug 2017 #8

    BTW, it freezes on all browsers - I use Sea Monkey (a derivative of Mozilla). I freeze on Chrome, Mozilla regular, and I.E. Not sure about Edge.

    Also in "Private Browsing" it never freezes.
      My ComputerSystem Spec


  9. Posts : 14,181
    windows 10 professional version 1607 build 14393.969 64 bit
       10 Aug 2017 #9

    Please update the posted information on your computer to include information on PSU, cooler, case, keyboard, mouse, etc.
    In post #6 please post the dm collector zip and report performance changes using clean boot over the next day.
    Are you doing any over clocking?
    When was the last time you reset the bios?
      My ComputerSystem Spec

  10.    10 Aug 2017 #10

    It's home built Asrock Killer 990FX with an AMD 8350, 16 gigs Crucial cmx 4 gig x 4 - CMX8gx3m2a1333. Antec power supply. GTX 680 video card.

    No over clocking. Only bios alteration was changing my SSD to boot as IDE.

    Regarding MSCONFIG I won't get trapped in there finding myself to be unbootable, will I?

    EDIT - I haven't had any freezes yet, but I downloaded the DM tool, and will use it as soon as I get a freeze.
      My ComputerSystem Spec


 
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