Problem with icons going white and file access denied issues

  1. Posts : 45
    Windows 10

    Problem with icons going white and file access denied issues

    I formatted my drive, quickly installed Windows 7 Home with my serial, then instantly upgraded to Windows 10 without using 7 other than to install 10. I am getting really annoying errors. Everytime I try and either rename a icon, or the C drive name then I am told access is denied, I can click continue to make it work but it is annoying. I have the word administrator under my name, so I know I am in the admin account. I am logged in using my hotmail account. Also oddly this doesn't happen to every icon on my dekstop, just some, no idea why, all have been installed around the same time.

    Also, some icons keeps going white, I have installed 2 different backup software and the icons are fine at first, but within minutes or upon reboot they turn white. I look in the target folder the EXE's have also turned white. I have tried uninstalling and reinstalling the software multiple times and get the same issue. EDIT : Just noticed, the icons that go white are the ones that I rename and ask for the permission. Icons I rename that don't ask for permission do not go white. The white icons will happen upon reset or refresh. If I do not rename the icons they stay fine.

    I have looked in security settings and the admin section has full access with everything ticked. Any ideas what is going on ? I have now just reinstalled everything again so I would hate to have to start from scratch yet again. Thanks for any help. Images attached.
    Problem with icons going white and file access denied issues-2017-08-07-7-.pngProblem with icons going white and file access denied issues-2017-08-07-6-.pngProblem with icons going white and file access denied issues-2017-08-07-9-.pngProblem with icons going white and file access denied issues-2017-08-07-8-.png
    Last edited by BlizzardUK; 07 Aug 2017 at 15:57.
      My Computer

  2. dalchina's Avatar
    Posts : 29,881
    Win 10 Pro (1903)

    Hi, first, I guess you weren't aware of this which could have saved you time:
    Clean Install Windows 10 Directly without having to Upgrade First Windows 10 Installation Upgrade Tutorials

    from the extensive tutorial section here, which you're free to browse and search.

    As it's a new install, it's hardly worth trying the standard repair procedures. Rather, it would seem something is corrupted by changes you've made. So here's what I suggest:

    First check your disk:
    Download and run Hard Disk Sentinel (trial) and post a screenshot of its GUI.
    If ok, proceed.

    Note: it's quite possible someone who's seen these symptoms may have a specific idea and suggest a solution. I've done a quick search of the forum without immediate success, and don't recall quite this set of symptoms- but equally haven't read every post!

    Follow the above tutorial to give yourself the cleanest possible outcome.
    When Windows is up and running, check you do not have that problem.
    Before you install anything else,
    - enable System Restore
    - create a base disk image of Windows, the first of the disk image set you will routinely update. Why?
    We strongly and repeatedly advocate disk imaging so you have a second chance by recovering from difficult or impossible to resolve problems, even disk failure. (see below).

    Now, as you start to install progs and configure your system, keep a simple record of changes, and keep checking to see if the problem recurs.

    If it does, you should be able to identify why. And you have two possible ways to recover.

    Of course, you could just try to identify the problem, or use a restore point if you have any.

    Here's my write-up on the value of disk imaging.

    Everyone who contributes regularly here uses and recommends disk imaging.

    If you use it, you can recover from:
    - a failed disk drive (restore to a new one)
    - ransomware (which encrypts your disk)
    - user error
    - unrecoverable problems from failed updates to problem programs
    - unbootable PC (hardware faults aside)

    Images also act as a full backup- you can extract files too.

    You can even use images to help you move more easily and quickly to a new PC.
    Can be used with Laplink software to transfer your build automatically to another PC

    Imaging can even help you sleep at night knowing you have a second chance.

    Creating disk images lets you restore Windows and all your imaged disks and partitions to a previous working state from compressed copies you have created and kept updated on external storage media, quickly and probably without technical help.

    Many here recommend Macrium Reflect (free) as a good robust solution and more reliable than some others. It’s
    - more feature rich
    - more flexible
    - more reliable
    than Windows Backup and Restore system images.

    It's well supported with videos, help and a responsive forum.

    There are other such programs, free/commercial, some with simpler interfaces, but Macrium R is one of the most robust and reliable.

    How long does it take?
    SSD+ USB3 - maybe 15 mins for the first system image, less thereafter
    HDD + USB2 - maybe 40-50 mins
    That’s with little personal data, few programs installed.
    - of course, depends how much you have on C:
    (You can and should image all your partitions and disks)

    Once you've created your first image, keep it updated with e.g. differential imaging- which images just changes from the first image, more quickly, and creates a smaller image file.

    You need a backup medium - say- twice as large as the total amount of data you are imaging to keep a reasonable number of differential images. This will vary dependent on the number of images you keep, so is only a rough practical guide.

    Some comment that system restore isn't always reliable; if it works and solves the problem, great. But sometimes restores won't work or fail. And of course a restore point only covers a limited number of aspects of the system. That’s where disk imaging comes in.

    (There's a tutorial on Macrium in the Tutorials section, and a couple of videos in the user videos section on this forum)
    Backup and Restore with Macrium Reflect Windows 10 Backup Restore Tutorials
      My Computers

  3. Posts : 45
    Windows 10
    Thread Starter

    Thanks. Well I decided to scrap the installtion and fully formatted the hard disk again, I made sure I wrote down the new Windows 10 key from the upgrade so I could use it on the new installation. So I downloaded a Win 10 ISO, put it in, formatted C drive, and installed totally fresh. Guess what ? SAME problem, I still have to allow permissions for any renaming of files on the C drive and desktop icons. Also the Back-Up software icons will still vanish when renamed. So I formatted again and tried again with all USB external drives pulled out and network pulled out and without signing in to a MS account. SAME again. Talk about puzzling.

    Although I backedup the C drive before formatting I decided to reinstall fresh as I messed with some file permissions and couldn't get TrustedInstaller back for C drive. I system restored and this put TrustedInstaller back as owner of Windows and Program Files, but the C drive was still showing as me as owneer which I don't think it should, so I guess system restore only fixed anything related to the Windows directories. I probably could have coped but everywhere says the root on C drive should be TrustedInstaller too, so I just formatted again. It may be something to do with another drive, because although I didn't know what I was doing I thought I might as well experiment now I was going to scrap and start again, so I tried to change the inheritance and it warned about getting inherited permissions from drive E: or something, but it still didn't change anything after.

    So I guess I am going to just have to deal with the permission issue, I tried both a DVD ISO and also a download upgrade, both gave the same permission issue. I can just click "continue" each time, it is just annoying. I don't have to do this on my other Windows 10 PC and can't see the reason for the differences.

    But, now I have another problem, I am getting no overlays in Windows Explorer for OneDrive. It is not the 10/15 limit as I have made sure the SkyDrive (it is listed as SkyDrive for some reason in RegEdit) entries are near the top and they didn't even work as the only cloud storage installed as it came with it included in the ISO. It worked fine on the first installation with the upgrade (but those were listed as OneDrive). Any ideas how I get the icons to work ? I tried to reinstall the software but no help. Could it be because the registry shows it as SkyDrive ? But if so, I would image this would be a major problem for more than just me. Any ideas ? The only info I see online is about the entry limits, but I checked that.
      My Computer

  4. dalchina's Avatar
    Posts : 29,881
    Win 10 Pro (1903)

    Hi, how many disks do you have in your PC?

    Are there any with other Windows installations on them?

    Could you post a screenshot of your disks & partitions - Minitool Partition Wizard is a good choice- expand the columns so all text is visible.
      My Computers


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