New
#11
Didn't you have a problem with malwarebytes?
In the left lower corner search type winver and post the image into the thread. (if the operating system malfunction prevents you from doing this please post the information into the thread.)
When you open the windows defender security center click on virus and threat protection. Then click on advanced scan. Do you see custom scan and / or Windows defender offline scan?
Please post images of all malware findings.
Please post files of all malware findings.
And please post images and files of what was quarantined and fixed and what was not able to be quarantined or fixed.