1.    05 Aug 2017 #1
    Join Date : Aug 2017
    Posts : 2
    windows 10 home

    Cannot delete bios password


    I am trying to reset my ASUS laptop so I can pass it to a new user. I have run the reset PC program from Windows 2 times, which is designed to eliminate all personal files and information. Windows 10 reloaded properly and I have eliminated all passwords related to any prior windows users and deleted all prior identities. However, I cannot logon to PC unless I enter my old password in a blue dialogue box before windows login screen appears. The dialog box looks like something from the bios. As the reset was proceeding I also had to enter this "Bios password" each time the program restarted the PC during the reset process. I want to eliminate any and all password requirements so a new user can set the laptop up as they wish and especially without having to use any of my old passwords. How do I accomplish this???
      My ComputerSystem Spec
  2.    05 Aug 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,995
    Windows 10 Pro Build 1703

    Hi RJE. Welcome to the TenForums @RJE

    You need to enter your BIOS and remove there. Not sure what key you press just as the machine starts, my Asus desktop uses DEL. You power on a quickly press a couple of times the DEL key.

    When you boot you very well see the menu along the bottom. Some use DEL, some ESC, Some F2.

    You can also get manual from Asus online and it should tell you the correct key and even the panel to look for.

    I think your panel will be label either Boot or Security.


    Ken
      My ComputerSystem Spec
  3.    05 Aug 2017 #3
    Join Date : Aug 2017
    Posts : 2
    windows 10 home
    Thread Starter

    F2 during restart opened BIOS. I then proceeded to delete all passwords and now everything is working correctly. Many, many thanks Ken.
      My ComputerSystem Spec
  4.    05 Aug 2017 #4
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 3,995
    Windows 10 Pro Build 1703

    Great. Glad the forum could help.

    Ken
      My ComputerSystem Spec

 


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