Windows randomly freezes on waking from sleep


  1. LaplacesDemon
    Posts : 2
    Windows 10
       New #1

    Windows randomly freezes on waking from sleep


    Windows will sometimes freeze when waking from sleep. When I wake Windows from sleep the screens turn on and I can see the mouse pointer but the rest of the screen is all black. The computer is completely unresponsive to keyboard inputs or mouse movement. Even hitting Ctrl+Alt+Del doesn't have any effect. I have to hit the restart button on the case to restart Windows. I am unable to consistently reproduce the freezing but it happens a few times a week.

    System SpecComputer type: PC/DesktopOS:Windows 10CPU: Intel Core i3-7100Motherboard: ASRock B150-ITXMemory: AData AD4N48 8G DDR4 2400Graphics Card(s): NVIDIA GeForce GTX 750 Ti

    I know this might be similar to other posts but there don't seem to be symptoms that are similar to mine and I haven't been able to find a solution. This is my work computer so this behavior is really disruptive. Please help!
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  3. indianacarnie
    Posts : 1,327
    Windows 10 Home x64
       New #2

    Welcome to the forums LaplacesDemon!

    How long has this been happening? Is it "new" or has it been going on for a while? If newish, have you tried a system restore to a point before this started? (Simple first :) )
    Have you ran a system file check? It can detect and fix most corrupt system files. Here's a link to a great tutorial of ours on how to do that if you haven't before.

    Run SFC Command in Windows 10 Windows 10 Customization Tutorials

    Are you sure its a windows problem and not an app or program on your machine?
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  4. LaplacesDemon
    Posts : 2
    Windows 10
    Thread Starter
       New #3

    I just ran the system file check and it said there were no integrity violations.

    My computer is basically new and it has been happening since I got it in June. I am fairly certain it does not have anything to do with the apps that I am running. I run the exact same apps every day on this machine, mostly excel, chrome, MySQL Workbench, and a trading platform, so it shouldn't be a system resources problem. I actually suspect that it has something to do with my screens turning on, I lock my computer each time I step away from my desk and many times the freezes occur when I return and try to log back in before there is time for the system to go into sleep mode. Could there be an issue with the video card?
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