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  1.    31 Jul 2017 #1
    Join Date : May 2016
    Posts : 15
    Windows 10

    Post CU Startup fails but Restart OK


    Post CU, when I switch on PC (after shut down) the start up process appears to complete succesfully except when I try to launch my browser I get Error window 'Server not found'. A few fix suggestions plus 'Try again' all fail.
    However if I now Restart (via Start_ Power) the PC launches corectly.
    Close examination has found one difference between Start and Re-start screens . During Start the 'Microsoft Mouse and Keyboard Centre' message does not appear on screen for a few seconds; where as this messge does appear following Restart.
    I can't see any obvious link to the problem but is it just masking another problem (possibly faulty CU installation?
    Any suggetions (including possibility of CU uninstall and re-install) would be welcome.
    MikeA13
      My ComputerSystem Spec
  2.    31 Jul 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,005
    Windows 10 Pro Build 1703

    Hi MikeA13. Welcome to the TenForums @MikeA13

    For a test could you shut off hibernation which will disable Windows Fast Startup

    Command prompt(admin) enter

    powercfg -h off

    Try shutting down and seeing if behaviour changes. To re-enable same command but swap off for on


    Ken
      My ComputerSystem Spec
  3.    01 Aug 2017 #3
    Join Date : May 2016
    Posts : 15
    Windows 10
    Thread Starter

    Hi Ken,
    Thanks for your prompt response however I have not (so far) had success.
    Using cmd I acccessed command line which came up as c:\Users\(my name)>
    When I press Enter the above command line is repeated.
    I then copied/pasted your suggested command line and pressed Enter. This brought up error message ‘Unable to perform operation. Unexpected error’
    Thinking that Users/(my name) was not the 'admin' you referred to I tried entering my admistrators name. This brought up 'invalid command' message.
    I then stirred the old grey cells to get back to basic command prompt using cd\ . Haven't used that since my very early computing days way back in the BW era. (BW = Before Windows).
    Sadly all my efforts failed. So maybe my aged brain needs some additional basic instructions in how to achieve what you wrote.
    Finally I opened Control Panel / Power Options to check Hibernation setting. Its box was not checked.
    Regards,
    MikeA13
      My ComputerSystem Spec
  4.    01 Aug 2017 #4
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,005
    Windows 10 Pro Build 1703

    Hey Mike.

    Right click on your windows start button, lower left corner. You should see one entry "command prompt(admin)". Click on it, enter command.


    Ken
      My ComputerSystem Spec
  5.    01 Aug 2017 #5
    Join Date : May 2016
    Posts : 15
    Windows 10
    Thread Starter

    Hi Ken,
    Followed your instruction to Right Click Start Button.
    This produced vertical list (white characters on black background) of options starting with Apps at the top; down to Run, Shut Down or Sign Out, Desktop at the bottom.
    Sadly no 'command prompt (admin)'.
    Searched through the above entries on list. Still no command prompt found.
    Is there another way of disabling Windows fast Startup?

    MikeA13
      My ComputerSystem Spec
  6.    01 Aug 2017 #6
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,975
    Win 10 Pro (1703)

    Another way to launch a command prompt as admin:
    Windows key + S
    - a Cortana window should appear
    Click image for larger version. 

Name:	Untitled.png 
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ID:	146636
    type
    cmd
    as shown
    Rt click Command Prompt and click 'Run as admin'

    Another way:
    Click image for larger version. 

Name:	Untitled.png 
Views:	1 
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ID:	146637
      My ComputerSystem Spec
  7.    01 Aug 2017 #7
    Join Date : May 2016
    Posts : 15
    Windows 10
    Thread Starter

    Hi Dalchina,
    Thanks for your response.
    I dont use Cortana but tried your alternative suggestion.
    Same result as with Ken's. The prompt will not accept the command.
    MikeA13
      My ComputerSystem Spec
  8.    01 Aug 2017 #8
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,975
    Win 10 Pro (1703)

    Hello, please confirm that, having launched the command prompt as admin as described above, that you are NOT seeing this:

    Click image for larger version. 

Name:	1.jpg 
Views:	13 
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ID:	146660

    - and if not, what exactly do you see?

    Also note that if you have UAC on, and you are launching the command prompt as admin, you should get a UAC prompt asking you to confirm the action before the command prompt box appears.
      My ComputerSystem Spec
  9.    02 Aug 2017 #9
    Join Date : May 2016
    Posts : 15
    Windows 10
    Thread Starter

    HI Galchina,
    Having launched command I DO NOT get the screen you depict.
    Instead I get the following: (myname hides my real name)
    Click image for larger version. 

Name:	image.png 
Views:	10 
Size:	23.6 KB 
ID:	146750

    As I said in earlier post, adding the command as recommended by Ken brings the following error message;
    Click image for larger version. 

Name:	image.png 
Views:	10 
Size:	23.6 KB 
ID:	146750

    Having read a number of articles on the web I am coming to the view that my problem lies with my Startup being the Fast version.
    Question now is how to replace that with the FULL startup.
    MikeA13
      My ComputerSystem Spec
  10.    02 Aug 2017 #10
    Join Date : May 2016
    Posts : 15
    Windows 10
    Thread Starter

    Hi Galchina,
    Problem with second screen shot in earlier reply. It should have been;
    Click image for larger version. 

Name:	image.png 
Views:	10 
Size:	22.3 KB 
ID:	146751
    Sorry,
      My ComputerSystem Spec

 
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