Windows 10: Laptop doesn't finish to shutdown

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  1.    31 Jul 2017 #11

    I tried the chkdsk but it tells me:
    The file system type is NTFS.
    Impossible to block the current unit.

    Impossible to run Chkdsk. The volume is being used by another process. Program the check of this volume at the next restart of the system? (S/N)


    (These are not the exact words since I'm translating from italian but I should have got the important things).
    I'm currently doing a backup.
      My ComputerSystem Spec

  2.    31 Jul 2017 #12

    Simply follow the prompt chkdsk offers - and restart.
    That's why I carefully stated this (twice):
    Your PC will need to restart.
    Post back the result, which you can get after a restart as follows:
    Of course chkdsk can't correct a file system which is in use - C:, Windows.
    That's why it has to run when Windows isn't running (to correct errors).

    As you will see from my instructions, there is information as to how to get the results after the PC has rebooted.

    So do exactly what it tells you. What you're worried about is simply information and logically correct.

    You can scan your file system with chkdsk while logged in (different option). But you can't make corrections to it.
      My ComputerSystem Spec

  3.    31 Jul 2017 #13

    Ah sorry I misunderstood. Anyway, I tried again but as stated before my laptop won't shutdown/restart. It remains forever on the screen "restart on going".
      My ComputerSystem Spec

  4.    31 Jul 2017 #14

    Ah, it won't restart properly either.

    You can run chkdsk by booting from e.g. a Win 10 bootable medium, and via 'Repair your computer' navigate to a command prompt. Or use Kyhi's boot disk, available from the top of the Software and Apps section.
      My ComputerSystem Spec

  5.    01 Aug 2017 #15

    I'll try following kyhi's thread and I'll let you know!
      My ComputerSystem Spec


 
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