Laptop doesn't finish to shutdown

Page 2 of 2 FirstFirst 12

  1. Posts : 8
    Windows 10 home
    Thread Starter
       #11

    I tried the chkdsk but it tells me:
    The file system type is NTFS.
    Impossible to block the current unit.

    Impossible to run Chkdsk. The volume is being used by another process. Program the check of this volume at the next restart of the system? (S/N)


    (These are not the exact words since I'm translating from italian but I should have got the important things).
    I'm currently doing a backup.
      My Computer


  2. Posts : 44,928
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #12

    Simply follow the prompt chkdsk offers - and restart.
    That's why I carefully stated this (twice):
    Your PC will need to restart.
    Post back the result, which you can get after a restart as follows:
    Of course chkdsk can't correct a file system which is in use - C:, Windows.
    That's why it has to run when Windows isn't running (to correct errors).

    As you will see from my instructions, there is information as to how to get the results after the PC has rebooted.

    So do exactly what it tells you. What you're worried about is simply information and logically correct.

    You can scan your file system with chkdsk while logged in (different option). But you can't make corrections to it.
      My Computers


  3. Posts : 8
    Windows 10 home
    Thread Starter
       #13

    Ah sorry I misunderstood. Anyway, I tried again but as stated before my laptop won't shutdown/restart. It remains forever on the screen "restart on going".
      My Computer


  4. Posts : 44,928
    Win 10 Pro (22H2) (2nd PC is 22H2)
       #14

    Ah, it won't restart properly either.

    You can run chkdsk by booting from e.g. a Win 10 bootable medium, and via 'Repair your computer' navigate to a command prompt. Or use Kyhi's boot disk, available from the top of the Software and Apps section.
      My Computers


  5. Posts : 8
    Windows 10 home
    Thread Starter
       #15

    I'll try following kyhi's thread and I'll let you know!
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 19:32.
Find Us




Windows 10 Forums