1.    26 Jul 2017 #1
    Join Date : Sep 2015
    Posts : 111
    Windows 10

    How to stop a popup screen?


    This frequently pops up on my PC. How can I stop it?

    Click image for larger version. 

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      My ComputerSystem Spec
  2.    26 Jul 2017 #2
    Join Date : Aug 2016
    S/E England
    Posts : 4,475
    10 Home x64 (1709) (10 Pro on 2nd pc)

    It would appear you have installed something from Interactive Brokers (judging by the clientam address below the popup). The popup would appear to be something to do with this, some trading news/advice/opinion perhaps? Is there an option in the software to turn off alerts?
      My ComputersSystem Spec
  3.    26 Jul 2017 #3
    Join Date : Sep 2015
    Posts : 111
    Windows 10
    Thread Starter

    How to stop a popup screen?


    I have no software installed from Interactive Brokers.

    There is not an option to turn off the alerts.
      My ComputerSystem Spec
  4.    26 Jul 2017 #4
    Join Date : Aug 2016
    S/E England
    Posts : 4,475
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by mobile1 View Post
    I have no software installed from Interactive Brokers.
    Where does the clientam.com address below the popup come from then?
      My ComputersSystem Spec
  5.    26 Jul 2017 #5
    Join Date : Jun 2016
    Los Angeles
    Posts : 1,031
    Windows 10 Pro

    Press the Windows key+R in the Run box type appwiz.cpl and press enter
    In Programs and Features, see if you have Handy Trader installed. If so, uninstall it
    https://www.clientam.com/handytrader/index.php
      My ComputerSystem Spec
  6.    26 Jul 2017 #6
    Join Date : Sep 2015
    Posts : 111
    Windows 10
    Thread Starter

    How to stop a popup screen?


    Handy Trader is not installed.
      My ComputerSystem Spec
  7.    26 Jul 2017 #7
    Join Date : Jun 2016
    Los Angeles
    Posts : 1,031
    Windows 10 Pro

    You may have a browser extension installed.
    Download Junkware Removal Tool.
    Then download ADWCleaner, scan, Clean, and reboot. Both programs come up with a white text file when done showing you what they removed.
      My ComputerSystem Spec
  8.    26 Jul 2017 #8
    Join Date : Sep 2015
    Posts : 111
    Windows 10
    Thread Starter

    How to stop a popup screen?


    I ran Adware Cleaner and the Junkware Removal tool.

    Will report here on whether they worked.
      My ComputerSystem Spec

 


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