How to stop a popup screen?


  1. mobile1
    Posts : 123
    Windows 10
       New #1

    How to stop a popup screen?


    This frequently pops up on my PC. How can I stop it?

    How to stop a popup screen?-untitled.png
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  3. Bree
    Posts : 31,611
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       New #2

    It would appear you have installed something from Interactive Brokers (judging by the clientam address below the popup). The popup would appear to be something to do with this, some trading news/advice/opinion perhaps? Is there an option in the software to turn off alerts?
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  4. mobile1
    Posts : 123
    Windows 10
    Thread Starter
       New #3

    How to stop a popup screen?


    I have no software installed from Interactive Brokers.

    There is not an option to turn off the alerts.
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  6. Bree
    Posts : 31,611
    10 Home x64 (22H2) (10 Pro on 2nd pc)
       New #4

    mobile1 said:
    I have no software installed from Interactive Brokers.
    Where does the clientam.com address below the popup come from then?
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  7. spunk
    Posts : 4,780
    Windows 11 Pro 64 Bit 22H2
       New #5

    Press the Windows key+R in the Run box type appwiz.cpl and press enter
    In Programs and Features, see if you have Handy Trader installed. If so, uninstall it
    https://www.clientam.com/handytrader/index.php
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  8. mobile1
    Posts : 123
    Windows 10
    Thread Starter
       New #6

    How to stop a popup screen?


    Handy Trader is not installed.
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  9. spunk
    Posts : 4,780
    Windows 11 Pro 64 Bit 22H2
       New #7

    You may have a browser extension installed.
    Download Junkware Removal Tool.
    Then download ADWCleaner, scan, Clean, and reboot. Both programs come up with a white text file when done showing you what they removed.
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  10. mobile1
    Posts : 123
    Windows 10
    Thread Starter
       New #8

    How to stop a popup screen?


    I ran Adware Cleaner and the Junkware Removal tool.

    Will report here on whether they worked.
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