1.    24 Jul 2017 #1
    Join Date : Mar 2016
    Posts : 91
    Windows 10

    Toggle keys on but no sound


    I noticed that when I hit the cap lock there is no sound. I went to Settings/Ease of Access/Keyboard and the Toggle Keys is on.

    I was going to try "troubleshooting" the problem with audio10.diagcab, but I get a pop: An error occurred while troubleshooting. A problem is preventing the troubleshooter from starting. (see screenshot)

    I ran the troubleshooter in Windows for audio and at first it told me to open the Audio Enhancements and select, or de-select. I can't remember for sure what it said. Before I could go any further with that another box popped up telling me the troubleshooter made some changes to my system, as shown in the screenshot attached. So I tried the Caps Lock key again and it still won't make any sound.
    Attached Thumbnails Attached Thumbnails troubleshoot windows 10 audio.JPG   troubleshooter.JPG  
      My ComputersSystem Spec

 


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