1.    20 Jul 2017 #1
    Join Date : Jul 2015
    Posts : 149
    Windows 10

    Quick Assist - NO code *RESOLVED*

    System clock was an hour ahead. When corrected, QA began listing a code. Go figger...

    Quick Assist on Win 10 Pro Desktop will not issue a "give assistance" code and the counter remains at zero. Occasionally a code does flicker, briefly.

    Four different system images, dating back to 6/6/17 have been restored with no change. QA worked well then, with the settings that were in effect at the time the images were created.

    That attests to this not being a file, settings or Windows update issue. SFC is clear. Remote assistance and sharing options are enabled. Network and Windows Store troubleshooters have been run, though QA is not a store app.

    QA has no problems listing a code on a Win 10 HOME laptop running on the same network. The Win 10 Pro PC can receive assistance, just not give it, so the connection is not being blocked.

    How can this fault be remedied - other than using Team Viewer? ^_^
    Last edited by borgus; 20 Jul 2017 at 01:44. Reason: resolved
      My ComputersSystem Spec


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