1.    20 Jul 2017 #1
    Join Date : Jul 2015
    Posts : 149
    Windows 10

    Quick Assist - NO code *RESOLVED*


    System clock was an hour ahead. When corrected, QA began listing a code. Go figger...

    Quick Assist on Win 10 Pro Desktop will not issue a "give assistance" code and the counter remains at zero. Occasionally a code does flicker, briefly.

    Four different system images, dating back to 6/6/17 have been restored with no change. QA worked well then, with the settings that were in effect at the time the images were created.

    That attests to this not being a file, settings or Windows update issue. SFC is clear. Remote assistance and sharing options are enabled. Network and Windows Store troubleshooters have been run, though QA is not a store app.

    QA has no problems listing a code on a Win 10 HOME laptop running on the same network. The Win 10 Pro PC can receive assistance, just not give it, so the connection is not being blocked.

    How can this fault be remedied - other than using Team Viewer? ^_^
    Last edited by borgus; 20 Jul 2017 at 01:44. Reason: resolved
      My ComputersSystem Spec

 


Similar Threads
Thread Forum
Quick Assist fails
Try to GIVE assistance and the code field is blank. Try to GET assistance and it fails. SFC /scannow is clean. Ideas?
Network and Sharing
Quick Assist problem
I am able to get into Quick Assist ok but the problem I have is that the screen to which I am trying to assistance has a black border which hides one or two of the top right hand buttons. Is there any way to remove this black border or is there a...
Software and Apps
Quick Assist Not Working
When i open Quick Assist (the feature that the newer Windows 10 update added) the dialog box opens and i pick Give assistance, then it start to flash or like when someone press refresh continuously. I can see that it says Share Security Code etc,...
Network and Sharing
Quick Assist Problem
I would be obliged if someone could provide an answer to this problem. I use a laptop running on Windows 10 Home Edition. My daughter, who lives many miles from me, has a laptop running on Windows 10 Pro edition. I have used Quick Assist a couple...
General Support
Quick Assist - Give assistance - login - white window - no code etc
Hi, Windows 10 Pro 64bit Version 1607 build 14393.187 Run "Quick Assist" as Administrator ( or user account, makes no difference) Login with Microsoft outlook.com account Quick Assist window clears and for further information is displayed...
Network and Sharing
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 22:52.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums