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  1.    17 Jul 2017 #1
    Join Date : Jul 2017
    Posts : 6
    Windows 10

    Windows 10 Boot White Flashing screen - HELP Please


    My operating system :
    - AMD A12
    - Lenovo Ideapad 310
    - Ram 8
    - Radeon R7 + R8

    The problem is :
    When i starting windows i always get boot white flashing screen and become black, i must restart windows to get normal booting again. But, sometime i can get twice or many.
    So what i should to do?
      My ComputerSystem Spec
  2.    17 Jul 2017 #2
    Join Date : Apr 2017
    Posts : 8,681
    windows 10 professional version 1607 build 14393.969 64 bit

    When was the last time the computer was working "normally"?
    Were there any recent hardware or software changes?
    What is the age of the drive?
    Are there any known drive problems?
    Had you made a backup image?
    Are your files backed up?

    When you power on and see the microsoft icon immediately power off.
    Repeat this one or two more times and let us know whether you were or were not able to get to windows recovery or windows advanced troubleshooting options.
    Create a bootable windows 10 iso:
    Download Windows 10
      My ComputerSystem Spec
  3.    18 Jul 2017 #3
    Join Date : Jul 2017
    Posts : 6
    Windows 10
    Thread Starter

    - When windows 10 anniversary,
    - Nope
    - almost 1 year
    - Nothing
    - No
    - No

    Everything is normal when i passed that problem, but that's really annoying for me i can't start normally for 1 time.
      My ComputerSystem Spec
  4.    18 Jul 2017 #4
    Join Date : Apr 2017
    Posts : 8,681
    windows 10 professional version 1607 build 14393.969 64 bit

    Were you able to open the windows recovery or advanced troubleshooting menu with the power off method on the windows icons?

    Were you able to make a bootable windows 10 iso?
      My ComputerSystem Spec
  5.    18 Jul 2017 #5
    Join Date : Jul 2017
    Posts : 6
    Windows 10
    Thread Starter

    Ya, i can open the windows recovery or advanced troubleshooting menu with the power off method on the windows icons (open setting > Search > Change Advanced > Restart)

    I can make bootable windows 10.
      My ComputerSystem Spec
  6.    18 Jul 2017 #6
    Join Date : Apr 2017
    Posts : 8,681
    windows 10 professional version 1607 build 14393.969 64 bit

    Are you able or not able to boot to lock screen /wallpaper/splash screen and desktop?
      My ComputerSystem Spec
  7.    18 Jul 2017 #7
    Join Date : Jul 2017
    Posts : 6
    Windows 10
    Thread Starter

    When it starting normal i can change wallpaper and lock, but the problem just when i start the laptop i just get flash and become blank, but capslock sign still work.
      My ComputerSystem Spec
  8.    18 Jul 2017 #8
    Join Date : Apr 2017
    Posts : 8,681
    windows 10 professional version 1607 build 14393.969 64 bit

    This is a log collector that is used in another forum. It will collect bsod, msinfo32, dxdiag, etc.
    BSOD - Posting Instructions - Windows 10 Forums
    Please post a zip file so we can view information to troubleshoot.
      My ComputerSystem Spec
  9.    18 Jul 2017 #9
    Join Date : Jul 2017
    Posts : 6
    Windows 10
    Thread Starter

    where the log file when i done.
      My ComputerSystem Spec
  10.    18 Jul 2017 #10
    Join Date : Jul 2017
    Posts : 6
    Windows 10
    Thread Starter

    This
    Windows 10 Boot White Flashing screen - HELP Please Attached Files
      My ComputerSystem Spec

 
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