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  1.    26 Jul 2017 #11
    Join Date : Apr 2016
    Manchester, U.K.
    Posts : 549
    Windows 10 Pro 64bit

    Is your graphics card driver up to date?
    Do you have any USB devices especially Logitech mouse &/or keyboard connected? There was a problem between USB devices being connected & black screen w/ spinning dots so it's recommended to remove/disconnect all USB devices before upgrading or installing Windows 10.
      My ComputerSystem Spec
  2.    26 Jul 2017 #12
    Join Date : May 2016
    Posts : 239
    Windows 10 Pro 32-bit

    Quote Originally Posted by MeAndMyComputer View Post
    I don't recall which tutorial it is: but there is a way to refresh your system and keep your data, programs etc.
    Unfortunately there isn't a way to keep your programs by refreshing your system that I know of.
      My ComputerSystem Spec

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