1.    17 Jul 2017 #1
    Join Date : Jul 2017
    Posts : 2
    win 10

    Win 10 on startup it goes straight into BIOS and using f6/f9/f10 it


    Hi all.

    I joined here mainly because i simply cannot find a solution to my problem, even acer forums cant help, and acer them selves...well one word comes to mind for them.

    I'm running acer aspire ES 15 laptop, with win 10
    Its 18 month old .....I purchased in UK but I'm in asia now so no i cant take it back

    On startup I get the acer screen, but then 2second after it goes straight into BIOS.
    Now, no matter what i do in BIOS....f9/f10 or change boot sequence to try and use the repair disk after using f10 key it goes straight back into BIOS.

    Now after pressing the f10 key, if i hold the f12 key when the acer screen appears...
    Yahoo...it boots into win 10
    The laptop runs perfectly afterwards.

    Ive....hitman pro/malawarebytes/win defender/adaware/spybot/registry cleaned/chkdisk and more, but alas whenever i restart or start...yep the problems still there.
    Even if i change the boot sequence (f6) it still goes straight into the BIOS screen

    I havent yet run a virus scan on BIOS, as although I'm a bit savvy with computers, Im no technician.

    Anyone have insight for me please?
      My ComputerSystem Spec
  2.    17 Jul 2017 #2
    Join Date : Sep 2014
    Posts : 36
    Windows 10 Pro x64

    Hello witchypoo and Welcome to the forum.
    Is there in the BIOS any setting where you tell the system what to do after Power loss/restart/shutdown?

    It is common on Workstations and Servers but not so on desktop PCs, but you never know, so have a look.
      My ComputerSystem Spec
  3.    17 Jul 2017 #3
    Join Date : Jul 2015
    Posts : 9,419
    Windows 10 Pro
      My ComputerSystem Spec
  4.    18 Jul 2017 #4
    Join Date : Jul 2017
    Posts : 2
    win 10
    Thread Starter

    Thanks for the replies...they are different to any other replies, but alas not one of them works.

    Restart the laptop, straight into BIOS.
    No matter which option i choose from BOOT (cd/dvd/win boot manager/hdd..etc etc) I refresh f10, then it shows the acer flash screen and BOOM!!!! straight into BIOS.
    I'm thinking of a refresh but I will loose most of the programs and it may not resolve the issue (did a search again cant find anything for my problems)
      My ComputerSystem Spec
  5.    18 Jul 2017 #5
    Join Date : Apr 2017
    Posts : 8,915
    windows 10 professional version 1607 build 14393.969 64 bit

    When you are able to boot to the desktop: this dm collector will collect information about your system. It includes minidump, msinfo32, dxdiag etc.
    BSOD - Posting Instructions - Windows 10 Forums
    Please post the zip file when it is available.
      My ComputerSystem Spec

 


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