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  1.    16 Jul 2017 #11
    Join Date : Aug 2015
    Michigan
    Posts : 126
    Windows 10 64 Bit Touch Support
    Thread Starter

    Avast is free version. Do I need to uninstall? I know I said I would delete Aol. I am using it less. Just afraid if I go to Chrome , which I already have installed., I will regret it.

    Can you tell me how to install every bit of AOL???? That would mean changing all my internet accounts, paypal, Ebay, Amazon, all my craft sites, etc. That is a HUGE undertaking...
      My ComputerSystem Spec

  2.    16 Jul 2017 #12
    Join Date : Oct 2014
    Posts : 17,565
    Windows 10 Insider Preview Build 16281

    Quote Originally Posted by purplelover View Post
    Avast is free version. Do I need to uninstall? I know I said I would delete Aol. I am using it less. Just afraid if I go to Chrome , which I already have installed., I will regret it.
    Avast is an anti virus. Revo is a big guns uninstaller.
      My ComputerSystem Spec

  3.    16 Jul 2017 #13
    Join Date : Jan 2014
    Get Off My Lawn
    Posts : 4,633
    Win10 Pro

    Quote Originally Posted by purplelover View Post
    Avast is free version. Do I need to uninstall? I know I said I would delete Aol. I am using it less. Just afraid if I go to Chrome , which I already have installed., I will regret it.
    The free version should be fine if you really think you need it.

    My suggestion is to remove AOL and be done with it, it just might solve all your problems
    as everything else has not cured them yet.

    If you want to remove it let me know and we can help you use Revo Uninstaller to remove it.
      My ComputersSystem Spec

  4.    16 Jul 2017 #14
    Join Date : Jan 2014
    Get Off My Lawn
    Posts : 4,633
    Win10 Pro

    Quote Originally Posted by purplelover View Post
    Avast is free version. Do I need to uninstall? I know I said I would delete Aol. I am using it less. Just afraid if I go to Chrome , which I already have installed., I will regret it.

    Can you tell me how to install every bit of AOL???? That would mean changing all my internet accounts, paypal, Ebay, Amazon, all my craft sites, etc. That is a HUGE undertaking...
    I thought you changed all this a couple of months ago when simrick talked you thru it ?
    Did you not move all of this to Chrome ?
      My ComputersSystem Spec

  5.    16 Jul 2017 #15
    Join Date : Aug 2015
    Michigan
    Posts : 126
    Windows 10 64 Bit Touch Support
    Thread Starter

    I moved my favorites, contacts, etc. but have not notified anyone of my Chrome email...I want to change it to match my current email or changed all the above.
      My ComputerSystem Spec

  6.    16 Jul 2017 #16
    Join Date : Oct 2014
    Posts : 17,565
    Windows 10 Insider Preview Build 16281

    Quote Originally Posted by purplelover View Post
    I moved my favorites, contacts, etc. but have not notified anyone of my Chrome email...I want to change it to match my current email or changed all the above.
    Question: Since you're using Avast, when you set it up, did you setup a sandbox? I don't know anything about what I'm asking, but others reading will. One opinion has it that Avast free version has sandboxing and you have it set up. I'm guessing you won't know how to deactivate it if you do.

    Windows Defender is a very good AV and comes installed with Windows 10. What we would like you to do is to close down Avast for a couple days and see if the sandbox issue continues. Once Avast is closed, if Defender doesn't re-set itself, you should re-set it as your AV.

    Both Computiac and I use only Windows Defender as our AV.
      My ComputerSystem Spec

  7.    16 Jul 2017 #17
    Join Date : Aug 2015
    Michigan
    Posts : 126
    Windows 10 64 Bit Touch Support
    Thread Starter

    Wynona i will just delete Avast. Will see what happens..... Thanks so much for your suggestion....will keep you all posted.....
      My ComputerSystem Spec

  8.    16 Jul 2017 #18
    Join Date : Jan 2014
    Get Off My Lawn
    Posts : 4,633
    Win10 Pro

    Quote Originally Posted by purplelover View Post
    Wynona i will just delete Avast. Will see what happens..... Thanks so much for your suggestion....will keep you all posted.....
    Be sure Defender is turned on after Avast is deleted.

    You can check it by going to Control Panel > Security > it will look like this if its on.

    Click image for larger version. 

Name:	def.JPG 
Views:	64 
Size:	17.8 KB 
ID:	144280
      My ComputersSystem Spec

  9.    16 Jul 2017 #19
    Join Date : Apr 2015
    Posts : 12,813
    W10Prox64

    Hi Eileen.
    I'm not sure about your popup, but it could be that the AOL browser has something to do with it (not sure). I thought you had deleted that, and decided on using Chrome browser instead?

    SuperAntiSpyware probably found hundreds of cookies - small text files that sites place on your computer to keep track of you when you visit - they are nothing to worry about, and won't cause your problem.

    You can, of course, uninstall Avast Antivirus and use Defender, but be advised that Defender is just not as good with detection, so you need to be "smart" when surfing the web. It would be interesting to see if your problem goes away by doing that, but I suspect it is your AOL browser that is the culprit.

    Keep in mind, that you can surf the web with AOL browser, or you can surf the web with many other browsers, including Chrome. AOL browser is not recommended.

    Your AOL email address can be accessed by using any other browser, including Chrome. You simply do not need the AOL browser, and it causes problems, so you best get rid of it once and for all. If I remember correctly, F14tomcat and I walked you through moving all your favorites and your emails and contacts to Chrome. There should be no reason to use the AOL browser anymore, being it is so problematic.

    You should have a list of all your login sites, and make a plan to start changing maybe 5 or 6 a day, from your old AOL email to your new email address. It will be less painful than trying to do all of them at once. I did this a few years ago when I changed from yahoo to gmail. I still have the yahoo email; I check it every once and a while, and found a couple times, that I still needed it to access old forums which I visit infrequently.

    Just FYI: When I install Avast Free on a system, I choose Custom Install, and only install the following items:

    Click image for larger version. 

Name:	image.png 
Views:	2 
Size:	136.8 KB 
ID:	144284

    It's quite possible that some of the other options (which I normally do not install) are conflicting with the AOL browser, and giving you this problem popup.

    Please get rid of the AOL browser once and for all.
    Last edited by simrick; 17 Jul 2017 at 21:36.
      My ComputerSystem Spec

  10.    17 Jul 2017 #20
    Join Date : Aug 2015
    Maine
    Posts : 38,430
    Windows10Pro 64Bit

    You can use the Free version of Revo Uninstaller to remove AOL from your computer. Can also use it to uninstall other programs too.
    Aol SHOULD NOT be on your computer ANYWHERE!!!!! Their are a lot of different methods to remove AOL from your computer.
    Revo Uninstaller is just one method. Choice is yours of course. I will post the link below for Revo. This is the free version.

    Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
      My ComputersSystem Spec


 
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