Brand new Dell XPS-13 with Windows 10 Creators Update
My laptop does NOT go to sleep when the lid is closed.
PLEASE NOTE the following:
Settings>System>Power Options>"Choose what closing the lid does">"When I close the lid">Sleep
Sleep is the option.
Ah yes, Caledon Ken. Thanks for your reply. I had more to this thread but didn't want to post too much at one time. There is an additional problem:
When I hit the sleep button: Win-X>"Shutdown or sign out">Sleep it puts the computer to sleep but the mouse wakes it up. In Device Manager no devices have the "Power Management" tab thus no option to disallow wake up.
Good suggestion f14tomcat. Way back when (WinXP) the general advice was to use sleep not hibernate though I really never understood the difference. Windows 10 is a whole new can of worms. I'll give it a try and let you know.
dangnad2 could you also check your BIOS for Power Mgmt settings. Maybe something in there is conflicting or overriding.
Sounds like you have an external mouse. Have you loaded vendors drivers?
As this is brand new device I would also engage the vendor, Dell, and explain my displeasure. Dell should have immediate answer.
Ken
Yeah, I use a mouse with the laptop. It is a Dell mouse so I assume the compatibility of drivers. Is there a way of checking?
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