1.    06 Jul 2017 #1
    Join Date : Jul 2017
    Posts : 1
    Windows 10

    64bit save dialog crashing after Creator's Update

    Ever since I did the creator's update on my windows machine a few months ago 64 bit programs can't save. Usually when I try the application crashes. This has happened with all three browsers including MS Edge/IE, Chrome, and Firefox. I had to install the 32 bit MS office versions rather than the 64 bit. Most recently this happened yesterday with the 64 bit version of Sigil. 32bit versions of programs seem to work fine, it is only the 64bit where the save dialog is crashing. And 64 bit programs run fine until I try to save. It was working fine prior to the big update a few months ago. I've been waiting for another update to fix it, but so far no luck. Can anybody recommend some actions to take to try and fix it? Its really driving me nuts.
      My ComputerSystem Spec
  2.    06 Jul 2017 #2
    Join Date : Aug 2016
    S/E England
    Posts : 4,488
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by Zealousky View Post
    ...it is only the 64bit where the save dialog is crashing....
    Welcome to TenForums @Zealousky

    ...I've been waiting for another update to fix it, but so far no luck.
    Googling shows this '64 bad/32 good' save dialog problem has been reported as far back as Vista, so it's unlikely to be a specific bug in Creators that an update may fix, but a general one you've been unlucky to encounter. If you use a third-party AV, it's possible there's a conflict there. Try disabling it. If that fixes the problem uninstall it or look for an updated version.

    If that's not your problem. then the general steps to repair a system are (in this order)...

    1) run sfc /scannow in an elevated command prompt (may need to run this several times to fix all problems)
    Run SFC Command in Windows 10

    2) run Dism /Online /Cleanup-Image /RestoreHealth in an elevated command prompt
    Use DISM to Repair Windows 10 Image

    3) if the above steps don't fix the problem, then try an in-place repair install. This will 'upgrade' your system to Creators again, retaining all your files and installed apps.
    Repair Install Windows 10 with an In-place Upgrade
      My ComputersSystem Spec


Similar Threads
Thread Forum
Solved File Explorer Save As dialog changed?
Following the latest Win 10 update, has something changed in File Explorer? In the Save As dialog shown in my screenshots I expect a simple alphabetic order, with folders first then files. It gets even more confusing if I show all files, by...
General Support
Solved Save Dialog Resize Problem
So, recently while using Photoshop CS6 I ran into a problem with the save dialog window. When it opens, it is almost maximized and cannot be resized. I have tried everything. Double clicking the title bar, right click upper left corner (restore is...
Software and Apps
Save-as Dialog Box not showing any thumbnails
Hi, I was trying to save an image from the internet and my fingers slipped on a key. Since then every time the save-as box opens, where the files should show, it is just grey. I will attach a picture to show the issue. Could someone please assist me...
General Support
Save / Save As / Open Dialog Crashing
I tried to do a search but it didn't come up with much. Have you guys seen an issue where the Save/SaveAs/Open dialogs don't open and instead the app crashes? I've seen it in Notepad, Paint and Word. If I kill all explorer.exe processes, and then...
Software and Apps
Solved Libraries and My PC folders in Save As Dialog
Can anybody help in ADDING Libraries to and REMOVING the This PC folder from the Save As dialog? I know how to remove and add these in File Explorer, but have no luck in finding a solution for the Save As dialog. I found this thread, but when I get...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 13:10.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App

Windows 10 Forums