Repair install blocked by Unsupported Directory

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  1. Posts : 2,832
    Windows 10 Pro X64
       #11

    Hi,

    NavyLCDR said:
    The OP deleted a second installation of Windows 10 that was set up to dual boot thinking that might be part of the problem. You will also notice the OP has a System Reserved partition which is not being used to boot the computer from.
    Ok, I see that now. So, the boot store is messed up, hence your subsequent advice.

    Thanks,
      My Computers


  2. Posts : 1,037
    Windows 10 Pro
    Thread Starter
       #12

    To: NavyLCDR: don't understand this comment: You will also notice the OP has a System Reserved partition which is not being used to boot the computer from.

    If this is wrong, please help me fix it. If I don't need that System Reserved partition, I'll delete it. I'd like to end up with the cleanest system I can make. Thank you.
      My Computer


  3. Posts : 1,037
    Windows 10 Pro
    Thread Starter
       #13

    To: NavyLCDR: don't understand this comment: You will also notice the OP has a System Reserved partition which is not being used to boot the computer from.

    If this is wrong, please help me fix it. If I don't need that System Reserved partition, I'll delete it. I'd like to end up with the cleanest system I can make. Thank you.

    This is the result of running reagentc /info: What does this tell you?
      My Computer


  4. Posts : 1,037
    Windows 10 Pro
    Thread Starter
       #14

    I'm using Roxio to try and burn the file to a flash drive. However, Roxio is not recognizing the flash drive - only the disk drive. What should I do? Thanks........
      My Computer


  5. Posts : 18,432
    Windows 11 Pro
       #15

    The normal setup for a legacy bios computer, which yours appears to be is:
    BIOS/MBR-based hard drive partitions | Microsoft Docs



    The computer normally boots from the System (System Reserved) partition.

    To make a bootable USB flash drive of Kyhi's recovery drive, open a Command Prompt (Admin) or Powershell (Admin):
    diskpart
    list disk
    select disk # <- replace # with the actual disk number of the USB flash drive
    clean <- this will erase the drive selected above, make sure it is the USB flash drive!
    create part pri
    format fs=fat32 quick
    active
    assign
    exit
    exit

    Then mount the downloaded ISO file, in Windows 10 (or 8/8.1)) right click on it and select mount. Then copy all the files and folders from the mounted ISO file to the USB flash drive. This is also the exact same procedure to make a bootable flash drive to install Windows with if you have the ISO file saved.
      My Computer


  6. Posts : 1,037
    Windows 10 Pro
    Thread Starter
       #16

    To: NavyLCDR: don't understand this comment from you: "You will also notice the OP has a System Reserved partition which is not being used to boot the computer from." Please explain.

    If this is wrong, please help me fix it. If I don't need that System Reserved partition, I'll delete it. I'd like to end up with the cleanest system I can make. Thank you.

    This is the result of running reagentc /info: What does this tell you?

    Attached Images


    My thread was hijacked so I lost touch. In addition to the above, I also now have a flash drive with the contents of Kyhi Recovery Tool on it. Please tell me what to do now. Below is my DM screenshot.
    Last edited by Nisko; 07 Jul 2017 at 10:17.
      My Computer


  7. Posts : 316
    Pro 20H2
       #17

    NavyLCDR said:
    The response to reagentc /info should say the recovery environment is enabled and the WinRE path is set to the recovery partition.
    >reagentc /info
    Windows RE status: Disabled
    Windows RE location:
    Boot Configuration Data (BCD) identifier: 9f73c508-d168-11eb-b6ae-f8cab8047282
    Recovery image location:
    Recovery image index: 0
    Custom image location:
    Custom image index: 0
    [Identifier is that of a past boot entry (nonexistent) which booted a past VHD (nonexistent).]

    >reagentc /setreimage /path C:\Recovery\WindowsRE
    Directory set to: \\?\GLOBALROOT\device\harddisk1\partition1\Recovery\WindowsRE

    >reagentc /info
    Windows RE status: Disabled
    Windows RE location:
    Boot Configuration Data (BCD) identifier: 9f73c508-d168-11eb-b6ae-f8cab8047282
    Recovery image location:
    Recovery image index: 0
    Custom image location:
    Custom image index: 0

    >reagentc /enable
    REAGENTC.EXE: Unable to update Boot Configuration Data.

    ----------
    Why two folders named Recovery?
    C:\Recovery contains subfolder WindowsRE which contains the .wim
    C:\Windows\System32\Recovery contains no subfolder, no .wim
    Last edited by thename; 22 Jun 2021 at 10:24.
      My Computer


  8. Posts : 14,020
    Win10 Pro and Home, Win11 Pro and Home, Win7, Linux Mint
       #18

    Last post was just about 4 years ago.
      My Computers


  9. Posts : 316
    Pro 20H2
       #19

    So, tell admin to delete all forum content that is older than <iyour desired date> because all prior information is useless, right?
      My Computer


 

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