Windows 10: CRITICAL ERROR - Start Menu and CORTANA aren't working. W'll try to fi Solved

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  1.    24 Aug 2015 #11

    I have found over the years many Anti Virus programs, cause more problems then they keep from happening.

    Many time when people do a Google or Bing search for a program,they find a download server that also send many other programs along with the one they wanted.
    These programs also get installed on your system along with the program you wanted installed.
    Then you notice your being directed to another web site and not what you clicked on. also you start getting a lot of un-wanted pop ups.

    Acrobat reader is a good example ever update you are asked to get, includes an Anti Virus program you need to un-check the install box before clicking install.

    Just be on guard when your downloading any program,and make sure it is coming from the original program web site.
      My ComputerSystem Spec

  2.    07 Sep 2015 #12

    redcent said: View Post
    Clicked on the computer Icon (right click), opened c drive, searched for control panel, opened control panel (right clicked). Removed Avast antivius. Restarted computer and problem solved. Now to find a good antivirus software.
    I

    Hi All,
    I have been having this problem with my Lenovo Laptop and I am not really interested in deleting Avast at this stage until more information comes to light as to what is actually causing this issue. For the time being however, I have been following a procedure that seems to work. I have no idea why but I offer this as it might help others that do not want to delete Avast as they have a paid subscription or perhaps they simply want to keep a Virus Program up and running.
    This works for me:
    1. Enter as Administrator
    2. Control Alt Delete
    3. Choose Task Manager
    4. File and Run New type msconfig
    5. Select Start Up Check Safe Mode
    6. Click OK and allow your machine to re-boot.
    7. I sign in as Administrator at this point. You will find that the problem is no longer there in safe mode.
    8. Select Command Prompt
    9. Type sfc /scannow
    10. The scan will probably return "No files affected" or something that states all was in order. Sorry, I did not write it down.
    11. Type in msconfig again
    12. Select Start Up and Uncheck the Safe Mode box and Hit OK
    13. All back to normal.
    I am NOT a Technician, just stumbled upon this solution as you do when you are desperately seeking solutions to teach a class in an hour and there are no other options. Amazing how one performs under pressure.
    Cheers,
    Balisteve
      My ComputerSystem Spec

  3.    16 Sep 2015 #13

    In relation to the removal of the AVAST software, I tried the following:

    Just upgraded my AVAST software and this has resolved the issue completely.

    For non-techies like me......simply right-click on the AVAST icon on desktop, and click download. System re-boots and works perfectly.

    Hope this helps.
      My ComputerSystem Spec

  4.    18 Sep 2015 #14

    critical error message


    I found this happening on both my laptops (both pretty new HP Pavilions running the upgrade from 8 to 10) and found that doing a system restore fixed it straight away. It was followed by a number of upgrades and also some security issues (I have Norton and that dealt with them fast). Hope this might help others with the same irksome problem,
      My ComputerSystem Spec


  5. Posts : 17
    win 10 home build 10240
       18 Sep 2015 #15

    SO, this error (Critical error. Your start menu isn't working. We'll try to fix it the next time you sign in.) JUST popped up on Monday, Sept 14th. I have tried to convert the MS account to a local but I get the errors.

    How & why did this all of a sudden pop up?? Win 10 has been working great up until now.



    Does anyone know if this happens to a local account is it just happening to MS accounts?? AND, why does it happen to 1 account & not the other?
    This was my last Windows update: Cumulative Update for Windows 10 for x64-based Systems (KB3081455)

    I don't have Avast, but I have Norton. I do not want to reset Windows & reinstall all software. I had a MS tech remotely ran a DISM scan my computer & his only suggestion was the reset. He tried the powershell method that I saw online but that didn't work either.

    Balisteve - When you reboot in safe mode, do you select safe mode with networking? I tried rebooting in safe mode with networking but nothing changed.

    Setup Info: Intel Core i7-2600 CPU @ 3.40 Ghz 8 GB RAM
    OS Windows 10 Home Release installed all via Windows Update Current Build is 10240
    Upgraded From Windows 7 Home Premium


    All updates have been installed according to Windows Update.


    Have had zero issues until this popped up on Mon, Sept 14th.
      My ComputerSystem Spec


  6. Posts : 3,506
    Win_8.1-Pro, Win_10.1607-Pro, Mint_17.3
       18 Sep 2015 #16

    Balisteve said: View Post
    .....
    I am not really interested in deleting Avast at this stage until more information comes to light as to what is actually causing this issue. For the time being however, I have been following a procedure that seems to work. I have no idea why but I offer this as it might help others that do not want to delete Avast as they have a paid subscription or perhaps they simply want to keep a Virus Program up and running.

    I am NOT a Technician, just stumbled upon this solution as you do when you are desperately seeking solutions to teach a class in an hour and there are no other options.
    Amazing how one performs under pressure.
    Cheers,
    Balisteve
    Yep, the universe works in mysterious ways - just when you need it too

    There seems to be soemthng that does not get set correctly on some machines until you boot to Safe mode. That's it, just booting to Safe mode !

    Running SFC isn't necessary, but it won't hurt.

    re: Avast - during the late stages of the Win10 Technical Preview, Avast was causing some issues, as were other AV pkgs.
    The solution was to upgrade the pkg to teh latest version - sometimes that means a clean install of the pkg (i.e. removing the pkg first). As long as you have the license key for purchased software, this should not be an issue.

    Avast provides a tool to remove their software - it's often necessary to use this for a squeaky clean uninstall followed by a reinstall.
    See: Avast Uninstall Utility | Download aswClear for Avast Removal

    The issue on your machine seems to be cleared up, so there's no need to think about Avast ... other than making sure the engine and virus defs are up-to-date.
      My ComputerSystem Spec

  7.    21 Sep 2015 #17

    I had this issue today, and removing Avast and restarting fixed it for me.
      My ComputerSystem Spec

  8.    22 Sep 2015 #18

    vijaykhai said: View Post
    CRITICAL ERROR - Start Menu and CORTANA aren't working. W'll try to fix it the next time you sign in. SIGN OUT NOW

    I upgraded from WIN 7 SP1 to build 10240 on FAST Track. I did a RECOVERY DRIVE, and after trying to restore from it, I am getting this message - in a loop, can not exit from it. I also find my backup and system image do not work.

    How do I get out of this DEEP hole?

    Thyanks for any of your help.
    I was dumbfounded then found that AVAST was not up to date. Once I updated AVAST, windows 10 seems to be working correctly
      My ComputerSystem Spec

  9.    22 Sep 2015 #19

    This fixed mine as soon as I uninstalled Avast and restarted!! Thank you!!
      My ComputerSystem Spec

  10.    22 Sep 2015 #20

    Rob83HT said: View Post
    In relation to the removal of the AVAST software, I tried the following:

    Just upgraded my AVAST software and this has resolved the issue completely.

    For non-techies like me......simply right-click on the AVAST icon on desktop, and click download. System re-boots and works perfectly.

    Hope this helps.
    Although some say that AVAST is not the problem, since I upgraded AVAST and restarted from OFF. it's working fine.
      My ComputerSystem Spec


 
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