Windows 10: Taskbar Icon Troubles Solved

  1.    03 Jul 2017 #1

    Taskbar Icon Troubles

    Am having a frustrating problem with my taskbar, the icons keep disappearing after I reboot/shutdown the machine. Today the problem seems to be getting worse in that I can no longer (permanently) pin items to the taskbar. When the applications are open they appear there correctly, but if I close them they disappear from the taskbar.

    Computer is an Asus ROG laptop, with Win10 Home. I've got 2 monitors hooked up to it, so its not running in tablet mode (which seems to be the only thing that normally causes this problem). Have also tried pinning the applications to the taskbar from the start menu with right clicking them from there and choosing "pin to start". Afterwards there is no change to the taskbar. Have right clicked on the exe files in the file explorer, chosen pin to start and then watched nothing change on the taskbar.

    Prior to today I could restart explorer.exe from the run command and my pinned icons would show back up. Now that isn't working so am at a loss on where the actual problem might be. Any help/suggestions are appreciated at this point.
      My ComputerSystem Spec

  2. Posts : 19,871
    windows 10 professional version 1607 build 14393.969 64 bit
       03 Jul 2017 #2

    Check operating system integrity, drive, user id,interfering services

    Open administrative command prompt and type or copy and paste these commands:
    1) sfc /scannow
    2) dism /online /cleanup-image /restorehealth
    3) chkdsk /scan
    4) net user test /add
    5) shutdown /r
    When the computer reboots log on with the new user named test.
    Check the problems with the task bar to see if the are present or absent.

    Additional options if problems persist after creating a new user:
    place computer in clean boot > check performance
    place computer in safe mode > check performance
    perform in place upgrade repair and save files and applications

    Let us know the results of steps 1 -5 and if you need additional help.
      My ComputerSystem Spec

  3.    07 Jul 2017 #3

    My apologies for the slow reply, this has been an extremely busy week for my line of work. With the steps outlined I didn't receive any errors, everything completed successfully. Here were the results:

    Microsoft Windows [Version 10.0.15063]
    (c) 2017 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32> sfc /scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\WINDOWS\system32>dism /online /cleanup-image /restorehealth

    Deployment Image Servicing and Management tool
    Version: 10.0.15063.0

    Image Version: 10.0.15063.0

    [==========================100.0%==========================] The restore operation completed successfully.
    The operation completed successfully.


    Windows has scanned the file system and found no problems.
    No further action is required.

    124492796 KB total disk space.
    62644716 KB in 124391 files.
    93740 KB in 30135 indexes.
    0 KB in bad sectors.
    449820 KB in use by the system.
    65536 KB occupied by the log file.
    61304520 KB available on disk.

    4096 bytes in each allocation unit.
    31123199 total allocation units on disk.
    15326130 allocation units available on disk.


    When I logged into the test account, the icons that should be there (from the OS clean install defaults) on the taskbar were there, and remained after I rebooted. I added a few to the taskbar to test them out, and they remained after reboot.

    What then became odd was that when I logged out of the test, and then went into my normal account the pinned icons correctly loaded; then on reboot disappeared again.

    I used to be in IT, but have been out of it for nearly 10 years now, Windows 7 was the last OS I really knew inside and out. To me it seems like a corrupted profile, would it be best to just create a new one and nuke my current one? Its a local account so aside from copying files over don't think I'll have much to loose, would that be best?
      My ComputerSystem Spec

  4. Posts : 19,871
    windows 10 professional version 1607 build 14393.969 64 bit
       07 Jul 2017 #4

    The steps have confirmed that the operating system is ok.
    The steps have confirmed that the user profile is corrupt.
    The easiest method is to use a new user profile.
    If you are comfortable navigating the registry the user profile can be fixed.
    However in most circumstances the new user profile is the most efficient and effective method as it solves the problem immediately with little if any risk.
      My ComputerSystem Spec


Related Threads
Solved Search icon on taskbar in General Support
Just had the latest Win 10 update, .After 3 hours of waiting I have now lost the ordinary search icon. I do not use Cortana, I just want the search icon (magnifying glass type) on the tasbar and not the Cortana one. How do I achieve this? Win...
Solved Taskbar icon in General Support
How do I get rid of this? 122000
Imgur: The most awesome images on the Internet How do I remove that one? It shows my two hard drives which are never going to be removed while the computer is on.
I'm having a big problem. I screwed something up with my taskbar and I can't undo it. I logged on as usual. An annoying message popped up at the lower right corner of the desktop, above, not in, the taskbar, alerting me to something I should...
Solved search icon on taskbar in General Support
I have both desktop and laptop set up on 10. The desktop has "Search the web and Windows" on the task bar. It's not on the laptop. How do I get it. Thanks.
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 14:18.
Find Us