Windows 10: Windows 10 Explorer Process Crashes Multiple Times per Day, 0xc0000005

  1. Posts : 9
    Windows 10 Enterprise
       03 Jul 2017 #1

    Windows 10 Explorer Process Crashes Multiple Times per Day, 0xc0000005

    For the past few days, explorer.exe has crashed several times each day. Get an event logged similar to the one below.

    {noformat}Faulting application name: Explorer.EXE, version: 10.0.15063.332, time stamp: 0x2bdd7016
    Faulting module name: cryptui.dll_unloaded, version: 10.0.15063.0, time stamp: 0x1e54749e
    Exception code: 0xc0000005
    Fault offset: 0x0000000000001000
    Faulting process id: 0x1e64
    Faulting application start time: 0x01d2f429e11c7028
    Faulting application path: C:\WINDOWS\Explorer.EXE
    Faulting module path: cryptui.dll
    Report Id: 7de18481-a683-40c6-8025-b1e2d4675a9f
    Faulting package full name:
    Faulting package-relative application ID: {noformat}

    Any advice would be a big help. Thanks!
      My ComputerSystem Spec

  2.    03 Jul 2017 #2

    Although this TechNet forums post on the cryptui.dll error is OLD (2008) it does contain some useful advice: see CRYPTUI.DLL problem. In particular, SFC and DISM repairs would appear to make sense to try to get to the bottom of this problem. Some people have simply replaced their current copy of the dll with good results also (but either SFC or DISM should do that for you automatically).
    Let me know if you need pointers on how to use SFC and/or DISM: tutorials on both are available here at
      My ComputersSystem Spec


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