Page 1 of 2 12 LastLast
  1.    02 Jul 2017 #1
    Join Date : Jul 2017
    Posts : 8
    Window 10 Pro

    Update causes computer to hang on "Personlise Setting" dialogue box


    Hi Guys n Gals,

    Has anyone come across a problem I am having after the latest update, after it is installed and I restart the PC windowsloads to the logon prompt and after I logon I get a dialogue box telling me it is personalising my settings and then just hangs there. I then have to go back using system restore to get the PC to work again. Any ideas?

    Regards,
    Dave G
      My ComputerSystem Spec
  2.    03 Jul 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,090
    Windows 10 Pro Build 1703

    HI SirBasher. Welcome to the TenForums @SirBasher

    Not really sure which update you are referencing, could you provide number?

    Two things I would do, run the update trouble shooter and run sfc /scannow.

    What version and build are you currently using? Windows key + R, type winver, enter.


    Ken
      My ComputerSystem Spec
  3.    03 Jul 2017 #3
    Join Date : Jul 2017
    Posts : 8
    Window 10 Pro
    Thread Starter

    Hi Ken,

    I've been on her before as Basher but my email address has gone, but never mind:-)

    The build is Ver 1703 (OS Build 15063,296),

    It is:

    2017-06 Cumulative Update for Windows 10 Version 1703 for x64-based Systems(KB4022725)

    I have just completed all updates apart from the above and all was well, then created a restore point. I'll run the scan now and let you know.

    Regards,

    Dave G
      My ComputerSystem Spec
  4.    03 Jul 2017 #4
    Join Date : Jul 2017
    Posts : 8
    Window 10 Pro
    Thread Starter

    Hi Ken,

    Scan results:

    C:\Windows\system32>sfc /scannowBeginning system scan. This process will take some time.
    Beginning verification phase of system scan.
    Verification 100% complete.
    Windows Resource Protection did not find any integrity violations.

    Now there is only the one update to install I'll give it another go and if fails I'll take a photo of the screen and attach it.

    Regards,

    Dave G
      My ComputerSystem Spec
  5.    03 Jul 2017 #5
    Join Date : Aug 2016
    S/E England
    Posts : 4,524
    10 Home x64 (1709) (10 Pro on 2nd pc)

    ...after the latest update ... I logon I get a dialogue box telling me it is personalising my settings and then just hangs there.
    Quote Originally Posted by Caledon Ken View Post
    Not really sure which update you are referencing, could you provide number?
    The build is Ver 1703 (OS Build 15063,296)...
    Yes, this is something that apparently came in with 1703. After each cumulative update I have seen a 'personalising settings' box at the first login after the restart. It has never hung for me though.
      My ComputersSystem Spec
  6.    03 Jul 2017 #6
    Join Date : Jul 2017
    Posts : 8
    Window 10 Pro
    Thread Starter

    Quote Originally Posted by Bree View Post
    Yes, this is something that apparently came in with 1703. After each cumulative update I have seen a 'personalising settings' box at the first login after the restart. It has never hung for me though.
    Yes, I agree but this time it just hangs, I have restarted and I have even left it on all night but no joy.
      My ComputerSystem Spec
  7.    03 Jul 2017 #7
    Join Date : Aug 2016
    S/E England
    Posts : 4,524
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Yes, I was just adding some background. This message has only appeared since 1703. I suspect previous versions have also been updating personal setting after each cumulative update, but 1703 is the first to actually say so while it does it.

    Either way, the hang may be down to a problem in your profile. Do you have any other accounts you could try? Does it hang for them? Does it hang in safe mode?
      My ComputersSystem Spec
  8.    04 Jul 2017 #8
    Join Date : Jul 2017
    Posts : 8
    Window 10 Pro
    Thread Starter

    Hi Bree
    I don't have any other accounts on the system, I could create one if you think that will help but I'm not convinced it is as all the other windows updates install fine, but as I said I will give it ago . I haven't tried safe mode but I thought the F8 had gone now?
    Regards,
    Dave G.
      My ComputerSystem Spec
  9.    04 Jul 2017 #9
    Join Date : Aug 2016
    S/E England
    Posts : 4,524
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by SirBasher View Post
    I don't have any other accounts on the system, I could create one if you think that will help...
    It's a process of elimination, if a problem exist for only one account then the finger of suspicion points to the user's profile being corrupted. It may have recently been damaged, hence the problem may have only just appeared. Anyway, it's always useful for emergencies to have a second local account that's an administrator.

    I haven't tried safe mode but I thought the F8 had gone now?
    F8, yes - safe mode no...

    Boot into Safe Mode on Windows 10
      My ComputersSystem Spec
  10.    04 Jul 2017 #10
    Join Date : Jul 2017
    Posts : 8
    Window 10 Pro
    Thread Starter

    Hi Bree, The computer starts in safe mode ok but not sure what I am looking for!?
      My ComputerSystem Spec

 
Page 1 of 2 12 LastLast


Similar Threads
Thread Forum
Computer hung on "Getting Windows Ready". No update should be there.
I finished updating my Lenovo Thinkpad W510 with the 2nd Tuesday updates and doing some other updates to it. I clicked on the shutdown, and all of a sudden I get the "Getting Windows ready .. Don't turn off your computer" message. Since I just...
Windows Updates and Activation
Solved Strange "SYSTEM" drive has been appears on "My Computer". What's it's?
After last night i have re-turn on my computer about five minutes ago............ i see on "My Computer" i have a new "strange" system drive named F: (C and D it's my HD... E it's dvd burner) whit label "SYSTEM" and i have tryed to access and result...
Drivers and Hardware
Solved Hard drive not showing in "my computer" or "Disk Managment" help?
My hard drive not showing in "my computer" or "Disk Management" but is showing under device manager. I got the hard drive from a friend and his dad had put a Password encryption on it. Any Ideas?
Drivers and Hardware
Kind of getting sick of the "Hello, we've updated your PC.." dialogue.
I probably need to take myself off the fast track. Seems like 2-3 times a week these days, I come into my pc in the morning, only to get the dialogue that my PC rebooted, and changes have been made, they are getting things ready for me, etc. etc......
Windows Updates and Activation
"open with" dialogue for mime types that have a default application
This is both weird and really, really annoying. Say I set MPV as the default media player. For ALL media types. Then I go into my music library via file explorer and double-click an mp3. It will ask me which app I want to open it in "or keep...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 17:34.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums