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#1
My laptop doesn't shut down properly
Hello, so i have a Dell Inspiron 13 7000 (P57g001), i bought it back in April and in the last few weeks it started to freeze whenever i try to shut it down or put it to sleep or hibernate. It is clear that the OS (win 10) is closing all the programs but when it turns the screen off it hangs until it is drained completely of battery, I have to press down the power button so it shuts down and then turn it on again in the case I put it to sleep or hibernate.
My windows is fully updated, every driver is updated.
I already unchecked "Turn on fast start-up" because i read on the internet that it could help, but it didn't help me. Also, I disabled the option called "Turn of Hard-disk after a value of minutes".
Can anyone help me solve this problem please?