1.    30 Jun 2017 #1
    Join Date : May 2016
    Massachusetts
    Posts : 239
    Windows 10 Pro 32-bit

    Control panel starts up but shuts down within a few seconds


    This is my sonís Windows 10 computer: HP ProBook 6560b Win10 Pro (x64) laptop
    It updated to CU Version 1703 (build 15063.413) today 6/30/17
    It was on Version 1607 (OS build 14393.1198) and ran excellently.
    However on the CU Version 1703 (build 15063.413), the control panel starts up but shuts down within a few seconds.

    I have a work-around for now
    appwiz.cpl
    Control panel\all control panel items\
    --- So far selecting an item allows me to work with it
    Click image for larger version. 

Name:	Control panel items 06-30-17.PNG 
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ID:	141910

    However, selecting the first item with the registry (98F2AB62-0E29-4E4C-8EE7-B542E66740B1) number reports
    Click image for larger version. 

Name:	Create an association for control panel 06-30-17.PNG 
Views:	36 
Size:	33.6 KB 
ID:	141911

    How do I create an association in the default programs control panel?
      My ComputerSystem Spec
  2.    30 Jun 2017 #2
    Join Date : Apr 2017
    Posts : 8,703
    windows 10 professional version 1607 build 14393.969 64 bit

    There may be other problems.

    Consider in place up grade repair using bootable windows 10 iso.

    First check the integrity of the operating system and see if running some command can fix the problem:

    Open administrative command prompt and type or copy and paste:


    1) winver (in the pop up about windows > view your windows version and build > type this information into the thread)


    2) sfc /scannow


    3) dism /online /cleanup-image /restorehealth


    4) chkdsk /scan


    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on copy > paste into the thread



    If any of the above displayed integrity violations that were not repairable or could not complete or had errors plan an in place upgrade repair.

    Find a flash drive that you can format.
    Create a bootable windows 10 iso: Download Windows 10

    Power on the computer
    Open file explorer
    Insert the flash driver with the windows 10 iso into any usb port.
    WIthin file explorer click on this PC and locate the USB flash drive.
    Left click on the flash drive and look for a file/folder named setup or setup.exe.
    Left click on this file.
    On the screen you will then have the option to install.
    Do not install.
    Instead look in the lower left for repair.
    Follow this menu. You can allow or not allow updates.
    You can choose to keep files and/or keep applications.
    It will reboot multiple times.
    When it completes the installation you will have repaired the operating system and registry.
    This is a link with text and images: Repair Install Windows 10 with an In-place Upgrade Windows 10 Installation Upgrade Tutorials
      My ComputerSystem Spec
  3.    11 Jul 2017 #3
    Join Date : May 2016
    Massachusetts
    Posts : 239
    Windows 10 Pro 32-bit
    Thread Starter

    Thanks for your advice zbook: I have accomplished this so far. Using winver, the computer was on Version 1607 (OS build 14393.1198) and after the upgrade it was on Version 1703 (build 15063.413).
    Per your recommendations
    I ran sfc scannow and it reported System Resource Protection did not find any integrity violations.
    Then dism /online /cleanup-image /restorehealth and it came back reporting completed successfully.

    I didn't get to running chkdsk /scan but I had run Error Checking before: it stated "You don't need to scan this drive" but I ran it anyway.

    Since we were celebrating the 4th with family and friends that's as far as I got then I had to leave.
    We live about 100 miles apart so it will take a while before I get back on it.
    The computer was running fine when I left. My son hasn't had to use the Control Panel yet and told me he'll call me if he has to use it.

    Since then I've researched the issue and the one I'm keeping this as a reference
    How to Fix Control Panel Crashes on Windows 10
    How to Fix Control Panel Crashes on Windows 10
    --- The issue they report refers to the IDT Audio Control Panel. (There are other articles indicating the same).
    --- I suspect that's a very good possibility.
    --- When the computer was on 1607, Belarc's Multimedia section reported AMD High Definition Audio Device / IDT High Definition Audio CODEC
    --- When the computer updated to 1703, Belarc's Multimedia section reported AMD High Definition Audio Device / High Definition Audio Device: so the IDT High Definition Audio CODEC didn't follow along.
    --- As a result, I'll told my son to see if 1703 WU's eventually catches up with that which is one of the recommendations.

    When I get back to his house, I'll double check what's going on. It will be a while but I'll post back on the results.
      My ComputerSystem Spec

 


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