Windows 10: Laptop screen upside down

  1.    29 Jun 2017 #1

    Laptop screen upside down

    Have a customer with a Windows 10 Toshiba laptop that the Login screen is upside down.
    He's in D.C. and I'm in Florida so trying to help over the phone.
    Screen is the first screen with the circle and half circle and login.
    When he tries to login in, it has incorrect password.
    Had him try it backwards, nothing
    First tried the Ctrl/Alt Up, down, left and right keys.
    Nothing. Right click does nothing.
    I believe you have to be loged it and at the Desktop screen for those commands to work.
    I've never run across this in 18 years.
      My ComputerSystem Spec

  2. Berton's Avatar
    Posts : 5,282
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint
       29 Jun 2017 #2

    Try this, and Yes have to be logged on:
    How to Fix an Upside Down Computer Screen |
      My ComputerSystem Spec

  3.    29 Jun 2017 #3

    Hi Berton,
    I mentioned he can't login.
    He knows the password is correct. Had him try it backwards. Nothing, says incorrect password.
    Also, he's a business man and uses his PC in a secure manner.
    (Been my customer 10 years)
      My ComputerSystem Spec

  4.    29 Jun 2017 #4

    At the login screen press CTRL+ALT+ Arrow keys
      My ComputerSystem Spec

  5.    29 Jun 2017 #5

    I posted originally that I had him try the Ctrl/Alt and arrow keys.
      My ComputerSystem Spec


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