1.    29 Jun 2017 #1
    Join Date : Oct 2014
    Jensen Beach Florida
    Posts : 173
    W-10 Pro Insider Preview

    Laptop screen upside down

    Have a customer with a Windows 10 Toshiba laptop that the Login screen is upside down.
    He's in D.C. and I'm in Florida so trying to help over the phone.
    Screen is the first screen with the circle and half circle and login.
    When he tries to login in, it has incorrect password.
    Had him try it backwards, nothing
    First tried the Ctrl/Alt Up, down, left and right keys.
    Nothing. Right click does nothing.
    I believe you have to be loged it and at the Desktop screen for those commands to work.
    I've never run across this in 18 years.
      My ComputerSystem Spec
  2.    29 Jun 2017 #2
    Join Date : Aug 2014
    Forever West
    Posts : 3,926
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    Try this, and Yes have to be logged on:
    How to Fix an Upside Down Computer Screen | Techwalla.com
      My ComputerSystem Spec
  3.    29 Jun 2017 #3
    Join Date : Oct 2014
    Jensen Beach Florida
    Posts : 173
    W-10 Pro Insider Preview
    Thread Starter

    Hi Berton,
    I mentioned he can't login.
    He knows the password is correct. Had him try it backwards. Nothing, says incorrect password.
    Also, he's a business man and uses his PC in a secure manner.
    (Been my customer 10 years)
      My ComputerSystem Spec
  4.    29 Jun 2017 #4
    Join Date : Jun 2016
    Los Angeles
    Posts : 1,042
    Windows 10 Pro

    At the login screen press CTRL+ALT+ Arrow keys
      My ComputerSystem Spec
  5.    29 Jun 2017 #5
    Join Date : Oct 2014
    Jensen Beach Florida
    Posts : 173
    W-10 Pro Insider Preview
    Thread Starter

    I posted originally that I had him try the Ctrl/Alt and arrow keys.
      My ComputerSystem Spec


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