1.    29 Jun 2017 #1
    Join Date : Jul 2015
    Posts : 9,373
    Windows 10 Pro

    New? Virtual Support Assistant


    Trying to help someone else on the forum, I stumbled across this. Click on start, type Contact Support. At the top of the list is Get Help - Trusted Windows Store App. Click on that. It opens a chat style virtual help assistant. How long has that been there? Seems to be pretty nifty to me. Although, it does seem to need a little bit more work :

    Click image for larger version. 

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      My ComputerSystem Spec
  2.    29 Jun 2017 #2
    Join Date : Aug 2014
    Forever West
    Posts : 3,922
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint

    I saw that on one of the updates I did just yesterday but didn't have time to check it out, yet.
      My ComputerSystem Spec
  3.    29 Jun 2017 #3
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,975
    Win 10 Pro (1703)

    Seems to default to an internet search very rapidly rather than drawing on a growing database of issues - consider by comparison how medical databases are set up to diagnose a set of symptoms and ask relevant questions for clarification to reach a likely diagnosis.

    (Think 'robot doctor').
      My ComputerSystem Spec

 


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