1.    27 Jun 2017 #1
    Join Date : Jun 2017
    Posts : 4
    Windows 10

    Recycle Bin - Deleting an item returning 'Folder Access Denied'


    Hi,

    I am trying to delete a file from one of my user's PC's and I keep getting the below message returned:

    Click image for larger version. 

Name:	SnipImage.JPG 
Views:	34 
Size:	25.7 KB 
ID:	141366

    I have referenced this thread already -> Recycle Bin Corrupted - Cannot Delete File or Folder

    Method 1 returns no results - when I actually navigate to c:\$recycle.bin it shows as empty, and there are no other drives I cannot locate the file in (show hidden files is selected)
    Method 2 - I cannot see the hidden $recycle.bin folder in the C drive with hidden files ticked on.

    What I have tried:
    - I have tried running the recycle bin as an administrator
    - Tried running cmd as admin to clear the recycle bin
    - Tried running CCleaner to clear the recycle bin
    - Tried restoring the file in question (won't restore)

    Anyone have any other suggestions?

    Thankyou!
      My ComputerSystem Spec
  2.    27 Jun 2017 #2
    Join Date : Aug 2016
    S/E England
    Posts : 4,524
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Welcome to TenForums @AJWtechit

    That folder is very old, it says it dates from 2012, probably was a left-over from a previous system.

    Ownership may be the problem, the owner account most probably doesn't exist now. Try restoring it, take ownership, then try deleting it again. edit: on re-reading your post, I see you can't restore it
      My ComputersSystem Spec
  3.    27 Jun 2017 #3
    Join Date : Aug 2016
    S/E England
    Posts : 4,524
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by AJWtechit View Post
    Method 2 - I cannot see the hidden $recycle.bin folder in the C drive with hidden files ticked on.
    $RECYCLE.BIN is not just Hidden, it's also a System file. Make sure you remembered to....
    B) Uncheck Hide protected operating system files.
      My ComputersSystem Spec
  4.    27 Jun 2017 #4
    Join Date : Jun 2017
    Posts : 4
    Windows 10
    Thread Starter

    Hi Bree - Thanks for the reply,

    Unchecked hide protected operating system files allowed me to view and delete the recycle bin from the C drive,

    However when windows restored the recycle bin it again had the folder/file straight back in there - very strange!
      My ComputerSystem Spec
  5.    27 Jun 2017 #5
    Join Date : Jul 2015
    Posts : 3,755
    10 Pro

    How did you delete it? With rmdir /q /s C:\$recycle.bin ?

    Do you have any other partitions/drives? You need to delete all $recycle.bin folders not just C:
      My ComputerSystem Spec
  6.    27 Jun 2017 #6
    Join Date : Jun 2017
    Posts : 4
    Windows 10
    Thread Starter

    Hi,

    Yes I have tried the rmdir /q /s C:\$recycle.bin, run with elevated command,

    Below are the partitions as per the disk management:

    Click image for larger version. 

Name:	SnipImage.JPG 
Views:	2 
Size:	33.9 KB 
ID:	141386

    I'm right in saying the only place it is possible to delete is on the C drive?
      My ComputerSystem Spec
  7.    18 Jul 2017 #7
    Join Date : Jun 2017
    Posts : 4
    Windows 10
    Thread Starter

    Quote Originally Posted by Bree View Post
    Welcome to TenForums @AJWtechit

    That folder is very old, it says it dates from 2012, probably was a left-over from a previous system.

    Ownership may be the problem, the owner account most probably doesn't exist now. Try restoring it, take ownership, then try deleting it again. edit: on re-reading your post, I see you can't restore it
    You were pretty much there Bree! The user in question was part of an active directory,

    The user's profile on the server was not set to have full control of the directory in which the recycle bin could not be deleted, look as though the files were left over from a previous system/system upgrade,

    Thanks
      My ComputerSystem Spec
  8.    18 Jul 2017 #8
    Join Date : Aug 2016
    S/E England
    Posts : 4,524
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Ah, an AD domain, that would explain it.

    Glad to have helped point you to the answer. Thanks for coming back with an update, you could mark the thread 'Solved' now.
      My ComputersSystem Spec

 


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