Windows 10: Sleep mode requires pc button to wake Solved

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  1. Posts : 347
    Windows 10 home 1709 16299.192
       26 Jun 2017 #1

    Sleep mode requires pc button to wake

    Windows 10 Home (X64) Version 1703 (build 150615.332)
    HP HP Pavilion Desktop PC 570-pOXX
    New computor (3 weeks). I have carefully set up Power settings to not hibernate, no hibrid sleep, turn off display after 5 minutes, and sleep after 1 hour. But after sleeping for about an hour the computer will not wake from keyboard or mouse; I must hit the pc switch. The waking then takes a few seconds longer while I look at the HP circle and then the lock screen. Not a disaster but annoying. Any thoughts?

      My ComputerSystem Spec

  2. Posts : 4,474
    Mac OS High Sierra 10.13.5
       26 Jun 2017 #2

    Try removing ACPI, keyboard and mouse drivers and hardware from Device Manager and reboot. Most likely the task to check for the IRQ is missing or screwed up.
      My ComputerSystem Spec

  3. Posts : 347
    Windows 10 home 1709 16299.192
    Thread Starter
       27 Jun 2017 #3

    Ok, I'll try that. Thanks.
      My ComputerSystem Spec

  4.    27 Jun 2017 #4

    While you're in Device Manager, r-click the mouse/properties and check that it's enabled to wake computer
    Click image for larger version. 

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      My ComputerSystem Spec

  5. Posts : 347
    Windows 10 home 1709 16299.192
    Thread Starter
       28 Jun 2017 #5

    Yup, already set. ACPI is not present.
      My ComputerSystem Spec

  6. Posts : 4,474
    Mac OS High Sierra 10.13.5
       28 Jun 2017 #6

    If this is a USB keyboard, make sure that Legacy is enabled in the Bios. If a wireless keyboard, it can cause issues with the motherboard, so you may want to check for a bios update.

    Fill out your system spec's with all info, also post model and manufacturer of the computer if you bought already built from an OEM or the motherboard if you had it built.

    There are some wireless keyboards out there that are finicky with Windows. Another fix is to disable Hibernation with Powercfg /hibernate off. Windows power troubleshooter used to work. See if this will help.
      My ComputerSystem Spec

  7. Posts : 347
    Windows 10 home 1709 16299.192
    Thread Starter
       29 Jun 2017 #7

    thanks, bro67. Whatever gremlins inhabit my realm have relented and the mouse-wake is working. I will mark this as solved.
      My ComputerSystem Spec

  •    29 Jun 2017 #8

    When you put the computer to sleep don't use any sleep shortcuts if your keyboard supports it. When I use to use them I had major sleep issues. My PC would wake up but the sleep light would still be blinking and I had to hold down the power button to turn it off and on again. Since using the actually sleep menu not the keyboard it does not do it as much when before it was doing to every time I woke it up.
      My ComputerSystem Spec

  • Posts : 347
    Windows 10 home 1709 16299.192
    Thread Starter
       29 Jun 2017 #9

    Well, I do use a Hotkeyp keyboard macro to put it to sleep manually. But mostly I allow the timer set in Power Configuration to wait an hour and then sleep it.
      My ComputerSystem Spec

  •    30 Jun 2017 #10

    PC did not wake up again. Had to hold the power to turn it off and reboot. Really annoying. I give up.
      My ComputerSystem Spec

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