Samsung XE700t1C
Windows 10 Home 64bit
My laptop cannot turn off without holding the power button.
Shutdown or Sleep makes it restart. Connecting or disconnecting the charger also makes it restart.
This problem coincided with with another issue where the screen has a small but constant brightness flickering. I have tried downloading the latest graphics driver but it did not help.
What can I do to try and fix this?
Hi there, eiranix. Welcome to Ten Forums.
This may be more a hardware problem than software. Is it still under warrantee?
Have you checked out the Samsung support site to see if there are others with similar problems?
Support | Samsung US
Hi Hippsie,
A hardware problem is what I am afraid of... Warrantee is long over as I picked this up second hand a few months ago.
I have looked around but can't find anyone with this specific problem. The only thing I did see was that apparently windows 10 will auto-restart with certain problems (you can turn this feature off, but obviously that won't solve whatever the problem is).
So I am here hoping I didn't waste my money on this thing...
It's actually a tablet pc, the keyboard disconnects entirely. It doesn't make any difference if it's connected or not.
In searching your model at Samsung site > Is this it? http://www.samsung.com/us/support/ow...v-tab-7-series
Was this upgraded from Windows 8/8.1? If so, did you perform that?
Is this in reference to the OS or physical keyboard?My laptop cannot turn off without holding the power button.
This sounds more like a software problem?Shutdown or Sleep makes it restart. Connecting or disconnecting the charger also makes it restart.
This is the stumper as to whether it’s a software or hardware problem or both?This problem coincided with with another issue where the screen has a small but constant brightness flickering. I have tried downloading the latest graphics driver but it did not help.
This came to mind > I've had a Lumia 1520 6" phaplet (phone/tablet) Windows 10 phone for 5 years now. I ran into a problem where the screen would go wild and apps opened by themselves. Wasn't sure if it was software or hardware. After much Inet searching I ultimately found out that after time, the screen bends to where the screen looses contact with the board. After some time re-bending it gently back for awhile fixed it. Perhaps this is the reason for your screen flicker?
Another thing to consider is the complex digitizer: What Is a Touch-Screen Digitizer? | Techwalla.com
I see, thanks.
I'm jealous, for I've been wanting to get a touch pad/PC for quite awhile. I fell in love with Windows 8 and now 10 is even better.
Questions > Does the physical power button work ok? All other physical buttons?
One other thing I thought of > I noticed there are mom & pop PC/device/phone/gadget repair shops opening everywhere. Perhaps take it to one to see if it’s worth fixing?
Sorry for the delay getting back.
This is the model:
http://www.samsung.com/au/support/model/XE700T1C-K01AU
The power button I have to use to turn it off is the physical button on the top of the screen. I have to hold it until it powers down or it will restart.
This is fairly big compared to a phone/tablet more like netbook size, I don't think it would be a bending issue.
One thing I noticed is that while changing volume using the psyical buttons, the little volume HUD causes the screen to flicker rapidly as it changes.
I picked this up because I wanted a small and light travel laptop that is full HD. Was great until this problem. My only complaint otherwise is that the screen can have some ghosting.
I might as well try reseting windows 10 and see what happens...
That's quite ok. We all get busy. I think that be a good idea to rule out software. Good luck. :)
you should update you starting up drivers that can be easily found from Samsung official website or you can go for purchasing new laptop that can be from best travel laptop and vlogging cameras
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