1.    24 Jun 2017 #1
    Join Date : Aug 2015
    Posts : 5
    Win7-64 Pro, win7-64-Home, Win10 Pro (vm)

    Continue automatically after Memory Referenced error on shutdown?


    Hi,
    I have been living in the hope that some update would address this. Now have the Creator's Update but it still is a showstopper.
    Ever since I installed Windows 10 originally, my system will halt on that infernal "memory referenced" error at random occasions, during shutdown. This makes my workflow really difficult as I am reliant on unattended operations. The problem is that this is never the same originating application called out in the error message, varying from Box sync to explorer.exe. I've worked my way through many workaround attempts and will keep trying (from the asinine responses om the MS support forums to fairly good advice on this and orther tech sites) - BUT... I need to be away for a few weeks and absolutely need to be able to access my PC remotely. I cannot risk this happening because when it is stuck on the error, connectivity is gone and it needs a manual enter keypress.

    Is there any setting or configuration that will allow Windows to continue? Maybe with a timeout on the error or similar?
    Or -
    Is there any remote tool that will stay connected in that situation to allow me to do the keypress remotely?
    Needless to say, I have another PC running Windows 7 that runs flawlessly with unattended operations - I just need this one to behave itself as well.

    Thanks.
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      My ComputerSystem Spec
  2.    24 Jun 2017 #2
    Join Date : Jun 2017
    Posts : 124
    Windows 10.0.15063 (Version 1703) Pro 64-bit

    • What is your anti-malware, anti-virus, and firewall solution?
      • Have you attempted a full scan for malware using a fully up to date AV and AM?

    • Please use sfc /scannow via powershell.exe or cmd.exe
      • Windows Key + X
      • Locate Command Prompt or Windows Powershell.exe (Run As Admin)
        • Type sfc /scannow and press Enter
          • Post the results.

    • Have you attempted a Windows extended memory test, rule out hardware issues?
      My ComputerSystem Spec
  3.    24 Jun 2017 #3
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,055
    Win 10 Pro (1703)

    Hi, I had this happen fairly consistently for quite a while- but not for the last few weeks or more. I recall this being discussed in one thread many months ago, but no resolution. Very frustrating.

    It will probably be related to an installed program.

    If you search the forum for
    "The instruction at"
    (literally that string inc. "")
    you will find a lot of results to scan through:
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    Example of one solved:
    Windows 10 pro anniversary Explorer.exe Application error at shutdown - Windows 10 Forums
    #5

    Possible workaround
    reciever error at shutdown Solved - Windows 10 Forums
    #4
      My ComputerSystem Spec
  4.    24 Jun 2017 #4
    Join Date : Apr 2017
    Posts : 8,861
    windows 10 professional version 1607 build 14393.969 64 bit

    Did not find up to date info but this link is from 2014: https://support.microsoft.com/en-ph/...estart-windows
      My ComputerSystem Spec

 


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